ServiceNow Developer - CSA

Contactx Resource Management; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Contactx Resource Management Hyderabad invites applications for a ServiceNow Developer with CSA. You will work on ServiceNow implementation projects across ITSM, GRC, SECOPS, HRSD, and CSM, following best development practices and agile methods.

The ideal candidate has 4–10 years of experience, certifications (CSA, CIS, ITIL), strong communication, stakeholder management, and a track record delivering complex deployments on time.

Qualifications

• Experience in ServiceNow Implementation projects only (Not enhancements, Managed services).
• Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM).
• Aware of best development practices during implementation & coach other team members to follow best practices.
• Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members
• Exposure to ITIL Framework, IT Management Tools
• Ideal candidate should have worked on agile methodology for implementing ServiceNow application in scrum-based approach

Skills

ServiceNow

ITIL

Agile Scrum

Stakeholder management

Communication skills

Team coaching

Job description

Hiring for ServiceNow Developer with CSA - Hyderabad/Pune/Bangalore

Requirements:

• Candidates should have prior working experience in ServiceNow Implementation projects only (Not enhancements, Managed services)
• Knowledge & experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM) in ServiceNow Platform.
• Aware of best development practices during implementation & coach other team members to follow best practices.
• Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members
• Exposure to ITIL Framework, IT Management Tools
• Ideal candidate should have worked on agile methodology for implementing ServiceNow application in scrum-based approach
• Ability to work under pressure and handle crunched timelines
• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork
• Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization.
• Knowledge & experience of integration frameworks in ServiceNow

Must-Have Certifications

• Certified System Administrator (Mandatory)
• CIS (Certified Implementation specialist (Preferred)
• ITIL Certifications (desired)
• Scrum master (Preferred)

Exp.- 4-10yrs

Contact Number - 7738402343