ServiceNow Developer

NTT DATA BUSINESS SOLUTIONS; New Delhi; Hybrid; INR 1,500,000 - 2,800,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS in Delhi, India, seeks a Senior ServiceNow Technical Consultant to lead complex ServiceNow implementations across ITSM, ITOM, HRSD, and CSM. You will architect scalable solutions, mentor junior developers, and ensure best-practice configurations while aligning with security and compliance standards.

Responsibilities include designing, developing, and deploying ServiceNow modules, integrating with REST/SOAP, and supporting pre-sales activities.

Qualifications

• 8+ years of hands-on experience with ServiceNow platform development and administration.
• Proven track record of enterprise ServiceNow implementations.

Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Skills

ServiceNow architecture

Data model

JavaScript

GlideScript

Flow Designer

ServiceNow Studio

Agile

DevOps

Stakeholder management

Education

Bachelor's or Master's in CS/IT

Tools

REST APIs

SOAP APIs

MID Servers

Integration tools

Job description

Job Summary

We are currently seeking a ServiceNow Developer to join our team in Delhi, Delhi (IN-DL), India (IN).

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Job Details

• Location: Remote / On-site (as required)s
• Job Type: Full-Time

Key Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications

• Bachelors or Masters degree in Computer Science, Information Technology, or related field.
• 8+ years of hands-on experience with ServiceNow platform development and administration.
• Proven track record of successful ServiceNow implementations in enterprise environments. - 2+ Years

Certifications (Required/Preferred)

• Required:
• Junior CSA and at least 1 CIS-(any) and CAD
• Intermediate CSA and at least 2 CIS-(any) and CAD
• Senior CAS and at least 3 CIS(Any) and CAD

Skills Competencies

• Strong understanding of ServiceNow architecture and data model.
• Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
• Experience with Agile methodologies and DevOps practices.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.