ServiceNow Developer

Webologix Ltd/ INC; Odisha; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Webologix Ltd/ INC seeks a skilled ServiceNow Developer based in India, Odisha, to customize and optimize their ServiceNow platform. Candidates should be experienced in ServiceNow development, including scripting and workflows, with a focus on Customer Service Management (CSM).

The role involves collaborating with teams to analyze business requirements and create efficient processes. Strong problem-solving, communication, and coding skills are essential.

Qualifications

• Experience with ServiceNow development, including scripting, workflows, and integrations.
• Familiarity with agile or waterfall software development methodologies is desirable.
• Knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) processes.

Responsibilities

• Develop, configure, and customize the ServiceNow platform to fulfill business requirements.
• Design and optimize modules for Customer Service Management (CSM).
• Collaborate with teams to identify business requirements and priorities.
• Write clean, maintainable code and perform code reviews.
• Debug technical problems and run quality test cases.
• Document code and application functionality.

Skills

ServiceNow Configuration

IT Service Management (ITSM)

IT Operations Management (ITOM)

Scripting

Workflows

Customer Service Management (CSM)

Problem-solving

Analytical abilities

Communication skills

Collaboration skills

Job description

Must Have: Service Now Configuration, IT Service Management (ITSM), IT Operations Management (ITOM), Scripting, Workflows, And Integrations, Customer Service Management (CSM).

Roles and Responsibilities

• Developing, configuring, and customizing the ServiceNow platform to fit business requirements.
• Design, configure, and customize ServiceNow modules to optimize legal service processes such Customer Service Management (CSM).
• Collaborating with cross-functional teams to identify and prioritize business requirements
• Writing clean, efficient, and maintainable code requires expertise to achieve.
• Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity.
• Debugging and fixing technical problems
• Producing and running test cases to guarantee software quality.
• Documenting code and application functionality
• Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.

Requirements & Skills

• with ServiceNow development, such as scripting, workflows, and integrations.
• with software development methodologies such as Agile or Waterfall is desirable.
• familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes, Customer Service Management (CSM).
• problem-solving and analytical abilities
• communication and collaboration skills
• to work both independently and collaboratively.