ServiceNow Developer

Webologix Ltd/ INC; Delhi; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Webologix Ltd/ INC is seeking a ServiceNow developer to design, configure, and customize the platform to meet business requirements. The role focuses on ITSM, ITOM, and CSM processes with emphasis on scripting, workflows, and integrations.

Responsibilities include collaborating with cross-functional teams to prioritize requirements, writing clean code, conducting reviews, debugging issues, and ensuring software quality. Continuous learning of ServiceNow trends is encouraged.

Qualifications

• Experience with ServiceNow development including scripting, workflows and integrations.
• Familiarity with ITSM, ITOM, and CSM processes.
• Knowledge of Agile or Waterfall development methodologies is desirable.
• Strong problem-solving, analytical, and communication skills.
• Ability to work independently and in teams.

Responsibilities

• Develop, configure, and customize the ServiceNow platform to fit business requirements.
• Design and customize ServiceNow modules to optimize business processes, including CSM.
• Collaborate with cross-functional teams to identify and prioritize requirements.
• Write clean, maintainable code and conduct code reviews to ensure quality.
• Debug issues and run test cases to ensure software quality.
• Document code and application functionality.
• Stay updated on ServiceNow trends and new technologies.

Skills

ServiceNow

ITSM

ITOM

Scripting

Workflows

Integrations

CSM

Job description

Must Have: Service Now Configuration, IT Service Management (ITSM), IT Operations Management (ITOM), Scripting, Workflows, And Integrations, Customer Service Management (CSM).

Roles and Responsibilities

• Developing, configuring, and customizing the ServiceNow platform to fit business requirements.
• Design, configure, and customize ServiceNow modules to optimize legal service processes such Customer Service Management (CSM).
• Collaborating with cross-functional teams to identify and prioritize business requirements
• Writing clean, efficient, and maintainable code requires expertise to achieve.
• Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity.
• Debugging and fixing technical problems
• Producing and running test cases to guarantee software quality.
• Documenting code and application functionality
• Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.

Requirements & Skills

• with ServiceNow development, such as scripting, workflows, and integrations.
• with software development methodologies such as Agile or Waterfall is desirable.
• familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes, Customer Service Management (CSM).
• problem-solving and analytical abilities
• communication and collaboration skills
• to work both independently and collaboratively.