Servicenow Developer

Darttag Consulting; Hyderabad, Chennai District, Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Darttag Consulting in Hyderabad, India is seeking a ServiceNow Developer to design and customize solutions on the ServiceNow platform according to business requirements. You will work across ITSM modules to implement incidents, changes, problems, requests, and service catalog items.

The role involves building components such as business rules, client scripts, UI policies, and workflows, plus creating integrations via REST and SOAP APIs.

Qualifications

• Hands-on experience in ServiceNow development and customization.
• Strong understanding of ServiceNow modules and platform architecture.
• Experience in scripting, integrations, workflows, and automation.
• Strong debugging and troubleshooting skills.
• Excellent communication and stakeholder-management abilities.

Responsibilities

• Develop and customize solutions on the ServiceNow platform per business needs.
• Work on ITSM modules: Incident, Problem, Change, Request, and Service Catalog.
• Develop components: Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes.
• Create workflows and automation using Flow Designer / Workflow.
• Build integrations with REST and SOAP APIs.
• Use JavaScript and Glide APIs for client- and server-side scripting.
• Configure forms, fields, notifications, catalog items, reports and dashboards.
• Troubleshoot issues and provide production support.
• Perform unit testing, debugging, and deployment activities.
• Collaborate with analysts, administrators, architects and tech teams.

Skills

ServiceNow development

ITSM modules

Scripting (JavaScript, Glide)

REST & SOAP integrations

Flow Designer / Workflow

Problem solving & debugging

Stakeholder communication

Tools

ServiceNow Platform

Job description

Role & responsibilities

• Develop and customize solutions on the ServiceNow platform based on business requirements.
• Work on ITSM modules including Incident, Problem, Change, Request, and Service Catalog.
• Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes and other ServiceNow components.
• Develop workflows and automation using Flow Designer / Workflow.
• Create and maintain integrations using REST and SOAP APIs.
• Work with JavaScript and Glide APIs for client-side and server-side scripting.
• Configure forms, fields, notifications, catalog items, reports, and dashboards.
• Troubleshoot application issues and provide production support.
• Perform unit testing, debugging, defect fixing, and deployment activities.
• Work closely with business analysts, administrators, architects, and technical teams.

Preferred candidate profile

• Strong hands-on experience in ServiceNow development and customization.
• Good understanding of ServiceNow modules and platform architecture.
• Experience in scripting, integrations, workflows, and automation.
• Strong debugging and troubleshooting skills.
• Good communication and stakeholder-management skills.