ServiceNow Developer

Neurealm Company; Chennai District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Neurealm Company is seeking a qualified CMDB Developer (ServiceNow ITOM) in Chennai to design, implement and optimize CMDB and ITOM processes. You will work with Discovery, ServiceMapping, MID Server configurations, and integrate IT infrastructure components within the CMDB context.

The ideal candidate has 3+ years of hands-on ServiceNow CMDB/ITOM experience, scripting skills in JavaScript/GlideScript, and knowledge of CI Class Models, IRE, and Normalization.

Qualifications

• 3+ years of hands-on experience with ServiceNow CMDB and ITOM Suite.
• Strong expertise in ServiceNow Discovery, ServiceMapping, and MID Server configurations.
• Deep understanding of IT infrastructure and CMDB context (servers, network, cloud, applications).
• Proficiency in scripting languages (JavaScript, GlideScript) and data transformation techniques.
• Experience with CI Class Models, Identification and Reconciliation Engine (IRE), and Normalization.
• Knowledge of ITIL frameworks, especially Configuration and Change Management.
• Familiarity with integrations using REST/SOAP APIs, web services, and orchestration tools.
• Strong analytical, problem-solving, and documentation skills.
• ServiceNow Certified Implementation Specialist – ITOM (preferred).
• Nice to Have: cloud discovery tools (AWS, Azure, GCP), EventManagement or AIOps.

Skills

ServiceNow CMDB

ITOM Suite

ServiceNow Discovery

ServiceMapping

MID Server configurations

JavaScript/GlideScript

CI Class Models

IRE (Identification and Reconciliation

Normalization

ITIL frameworks

REST/SOAP APIs

Tools

AWS

Azure

GCP

Job description

## ServiceNow Developer26-11-2025 16:25:54Job\\_3031064 - 8 years* Chennai, Tamil Nadu, India (CHN)**Job Title:** CMDB Developer (ServiceNow ITOM)**RequiredSkills & Experience:**·3+ years of hands-on experience with **ServiceNow CMDBand ITOM Suite**.·Strong expertise in **ServiceNow Discovery**, **ServiceMapping**, and **MID Server configurations**.·Deep understanding of IT infrastructure(servers, network, cloud, applications) and how they relate in a CMDB context.·Proficiency in scripting languages(JavaScript, GlideScript) and data transformation techniques.·Experience with **CI Class Models**, **Identificationand Reconciliation Engine (IRE)**, and **Normalization**.·Knowledge of **ITIL frameworks**,especially around Configuration and Change Management.·Familiarity with integrations using **REST/SOAPAPIs**, web services, and orchestration tools.·Strong analytical, problem-solving, anddocumentation skills.·ServiceNow Certified ImplementationSpecialist – ITOM (preferred).**Nice to Have:**·Experience with cloud discovery tools (AWS,Azure, GCP integrations).·Exposure to ServiceNow EventManagement or AIOps.·Knowledge of CMDB Health Dashboard and KPItracking.Apply Now