ServiceNow Cloud Engineer

Zoho; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Zoho in Bengaluru is seeking a ServiceNow Cloud Engineer to design, develop, and maintain cloud-based solutions and integrations. The role combines ITSM, ITOM, CMDB, and Discovery with hands-on multi-cloud platforms (AWS, Azure, GCP) to build governance and automation workflows.

The ideal candidate will have extensive ServiceNow experience and strong collaboration skills to work with infrastructure, DevOps, and security teams on cloud governance and release management.

Qualifications

• 7+ years of overall IT/HR systems experience.
• 5+ years of hands-on experience as a practitioner in the Workday Talent and Performance module.
• Proven expertise in performance reviews, calibrations, and goal template configuration.
• Strong background in Workday Core HCM and Core Compensation.
• Excellent problem-solving and communication skills.

Responsibilities

• Design, develop, and maintain ServiceNow cloud-based solutions, modules (ITSM, ITOM, CMDB, Service Catalog), and integrations.
• Implement and support Cloud Discovery, Service Mapping, and CMDB data integrity for cloud asset visibility.
• Integrate ServiceNow with major cloud platforms (AWS, Azure, GCP) using REST APIs, IntegrationHub, and cloud connectors.
• Develop automated workflows and orchestration using Flow Designer and Automation Engine.
• Collaborate with infrastructure, DevOps, and security teams on cloud governance, operational support, and release management.

Skills

ServiceNow

Cloud integration

ITSM

ITOM

CMDB

Discovery

Flow Designer

Automation

Tools

REST APIs

IntegrationHub

Cloud connectors

Automation Engine

Job description

Bangalore South, India | Posted on 09/08/2026

Relevant Experience Required: 6+ years in ServiceNow & Cloud Integration

Job Summary

We are seeking a ServiceNow Cloud Engineer to design, develop, and maintain cloud-based solutions and integrations. The ideal candidate will combine strong platform expertise in ITSM, ITOM, CMDB, and Discovery with hands-on multi-cloud platforms (AWS, Azure, GCP) to build robust cloud governance and automation workflows.

Key Responsibilities

• Design, develop, and maintain ServiceNow cloud-based solutions, modules (ITSM, ITOM, CMDB, Service Catalog), and integrations.
• Implement and support Cloud Discovery, Service Mapping, and CMDB data integrity for cloud asset visibility.
• Integrate ServiceNow with major cloud platforms (AWS, Azure, GCP) using REST APIs, IntegrationHub, and cloud connectors.
• Develop automated workflows and orchestration using Flow Designer and Automation Engine.
• Collaborate with infrastructure, DevOps, and security teams on cloud governance, operational support, and release management.

Requirements

• 7+ years of overall IT/HR systems experience.
• 5+ years of hands-on experience as a practitioner in the Workday Talent and Performance module.
• Proven expertise in performance reviews, calibrations, and goal template configuration.
• Strong background in Workday Core HCM and Core Compensation.
• Excellent problem-solving and communication skills.