ServiceNow Architect – ITSM / ITOM / ITAM / SecOps / GRC

Erasmith Technologies Pvt. Ltd.; Pune District; Hybrid; INR 1,500,000 - 2,000,000; Full time

Job summary

Erasmith Technologies Pvt. Ltd. is seeking a highly skilled ServiceNow Architect with 8–15 years of experience. The role involves leading enterprise-scale solution architecture and implementation initiatives on the ServiceNow platform.

The ideal candidate will have strong expertise in at least two modules (ITSM, ITOM, ITAM, SecOps, or GRC/IRM) and will be responsible for defining the solution architecture and guiding development and integration strategies.

Qualifications

• 8+ years of overall ServiceNow experience.
• Strong hands-on expertise in ITSM, ITOM, ITAM, SecOps, or GRC/IRM modules.
• Deep understanding of ServiceNow platform architecture.

Responsibilities

• Define end-to-end ServiceNow solution architecture and implementation strategy.
• Lead architecture for enterprise ServiceNow programs.
• Design scalable solutions across multiple ServiceNow modules.

Skills

ServiceNow modules expertise

CMDB and CSDM knowledge

Stakeholder management

Integration design

Communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Job description

We are looking for a highly skilled ServiceNow Architect with strong hands‑on expertise in at least two ServiceNow modules including ITSM, ITOM, ITAM, SecOps, or GRC/IRM to lead enterprise‑scale solution architecture, design, and implementation initiatives on the ServiceNow platform.

Role: ServiceNow Architect
Experience Required: 8–15 Years of ServiceNow Experience
Employment Type: Full‑Time
Location: India / Hybrid

Key Responsibilities

• Define end-to-end ServiceNow solution architecture and implementation strategy
• Lead architecture, design, and technical governance for enterprise ServiceNow programs
• Provide hands‑on guidance on development, integrations, CMDB, workflows, and platform best practices
• Design scalable and maintainable solutions across multiple ServiceNow modules
• Lead workshops, requirement discussions, and technical solutioning with customers and stakeholders
• Define integration architecture with enterprise applications and third‑party tools
• Drive platform optimization, governance, security, and upgrade strategy
• Mentor developers and technical teams during project execution
• Support estimation, solution proposals, and pre‑sales activities

Required Skills & Experience

• 8+ years of overall ServiceNow experience
• Strong hands‑on expertise in at least two of the following modules:
  • ITSM
  • ITOM
  • ITAM
  • SecOps
  • GRC / IRM
• Deep understanding of CMDB, CSDM, and ServiceNow platform architecture
• Experience designing REST/SOAP integrations with enterprise applications and third‑party tools
• Strong understanding of enterprise architecture principles and ITIL processes
• Experience handling large‑scale ServiceNow implementations and transformation programs
• Strong stakeholder management, leadership, and communication skills

Preferred Experience

• ITSM Enterprise service management design, Catalog, SLA, workflow, and portal architecture
• ITOM Discovery, Service Mapping, Event Management, and monitoring integrations
• ITAM HAM/SAM architecture, Asset lifecycle, and procurement integrations
• SecOps Security Incident Response, Vulnerability Response, and security ecosystem integrations
• GRC / IRM Risk & Compliance frameworks, Audit, Policy, and Vendor Risk Management

Education

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field

Preferred Certifications

• ServiceNow CSA – Mandatory
• CAD – Preferred
• CTA / CMA / CIS certifications – Preferred
• ITIL Foundation Certification – Advantage