ServiceNow Developer – ITSM / ITOM / ITAM / SecOps / GRC

Erasmith Technologies Pvt. Ltd.; Pune District; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

Erasmith Technologies Pvt. Ltd. is seeking an experienced ServiceNow Developer in Pune District, India. This role requires 3-8 years of hands-on development experience in various ServiceNow modules such as ITSM, ITOM, ITAM, and SecOps.

The ideal candidate should possess strong problem-solving skills and communication abilities. Responsibilities include configuring solutions on the ServiceNow platform, developing workflows, and collaborating with teams. The position offers a hybrid work model.

Qualifications

• 3-8 years of hands-on ServiceNow development experience.
• Strong expertise in at least one ServiceNow module.
• Experience with REST/SOAP APIs and integrations.

Responsibilities

• Configure and develop solutions on the ServiceNow platform.
• Develop workflows, automations, and integrations.
• Collaborate with teams during project delivery.

Skills

ServiceNow development

ITSM

ITOM

ITAM

SecOps

GRC/IRM

REST/SOAP APIs

Problem-solving

Communication skills

Education

Bachelor’s degree in Computer Science, Information Technology or related field

Job description

We are looking for an experienced ServiceNow Developer with strong hands‑on expertise in one or more ServiceNow modules including ITSM, ITOM, ITAM, SecOps, or GRC/IRM to develop, configure, and support enterprise ServiceNow solutions.

Role: ServiceNow Developer
Experience Required: 3–8 Years of ServiceNow Development Experience
Employment Type: Full-Time
Location: India / Hybrid

Key Responsibilities

• Configure and develop solutions on the ServiceNow platform
• Develop workflows, Flow Designer automations, Business Rules, Script Includes, UI Policies, Catalog Items, and integrations
• Support implementation, enhancement, and maintenance activities across assigned ServiceNow modules
• Build and support REST/SOAP integrations with third-party applications and enterprise tools
• Develop dashboards, reports, notifications, and portal enhancements
• Support platform upgrades, troubleshooting, and optimization activities
• Collaborate with functional teams, stakeholders, and customers during project delivery

Required Skills & Experience

• 3–8 years of hands‑on ServiceNow development experience
• Strong expertise in at least one of the following modules:
  • ITSM
  • ITOM
  • ITAM
  • SecOps
  • GRC / IRM
• Experience with REST/SOAP APIs and integrations
• Understanding of CMDB and ServiceNow data model
• Strong problem‑solving and communication skills

Preferred Experience

• ITSM Incident, Problem, Change, Request, Knowledge Management, Service Catalog, and SLA configuration
• ITOM Discovery, Service Mapping, Event Management, and monitoring tool integrations
• ITAM HAM/SAM, Asset lifecycle, and inventory management
• SecOps Security Incident Response, Vulnerability Response, and security tool integrations
• GRC / IRM Risk Management, Policy & Compliance, Audit, and Vendor Risk Management

Education

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field

Preferred Certifications

• ServiceNow CSA preferred
• CAD / CIS certification in relevant module preferred