ServiceNow Architect (CSA + CAD Certified) | Non-ITSM

Tata Consultancy Services Limited; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Tata Consultancy Services Limited is seeking a ServiceNow Architect (CSA CAD Certified) for Bengaluru. The role focuses on designing and delivering enterprise ServiceNow solutions across HRSD, ITOM, ITAM, SPM, IRM/GRC, SecOps, or CSM with strong governance and mentorship responsibilities.

The candidate will lead architecture decisions, reviews, and integrations while ensuring performance, security, and scalability across large implementations.

Qualifications

• 5-12 years of IT experience with strong ServiceNow implementation expertise.
• Mandatory certifications: CSA and CAD.
• Experience in one or more modules: HRSD, ITOM, ITAM, SPM, IRM/GRC, SecOps, or CSM.

Responsibilities

• Define and drive ServiceNow solution architecture and best practices.
• Lead end-to-end design and implementation of ServiceNow solutions.
• Review configurations, customizations, integrations, and data models.
• Ensure scalable, secure, and high-performing platform solutions.
• Collaborate with stakeholders, developers, and project teams.
• Provide technical mentorship and support platform governance.

Skills

ServiceNow architecture

JavaScript

REST/SOAP APIs

Agile methodologies

Flow Designer

Integration Hub

Tools

CSA Certification

CAD Certification

Job description

Job Role :ServiceNow Architect (CSA + CAD Certified) | Non-ITSM

Experience: 5-12 Years

Location: TCS Gopalan Global Axis Block-H, Rd Number 9, opp. SRI SATHYA SAI SUPER SPECIALITY HOSPITAL, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066

Mode of interview : Walkin Drive on Saturday 10th October 2026

Employment Type: Full-Time

Job Overview

We are hiring a ServiceNow Architect with strong experience in designing and implementing enterprise ServiceNow solutions across HRSD, ITOM, ITAM, SPM, IRM/GRC, SecOps, or CSM modules. The ideal candidate will provide architectural leadership, platform governance, and technical guidance for large-scale implementations.

Key Responsibilities

• Define and drive ServiceNow solution architecture and best practices.
• Lead end-to-end design and implementation of ServiceNow solutions.
• Review configurations, customizations, integrations, and data models.
• Ensure scalable, secure, and high-performing platform solutions.
• Collaborate with stakeholders, developers, and project teams.
• Provide technical mentorship and support platform governance.

Required Skills

• 5-12 years of IT experience with strong ServiceNow implementation expertise.
• Mandatory certifications: CSA and CAD.
• Experience in one or more modules: HRSD, ITOM, ITAM, SPM, IRM/GRC, SecOps, or CSM.
• Strong knowledge of ServiceNow architecture, Flow Designer, Integration Hub, and integrations.
• Hands-on experience with JavaScript, REST/SOAP APIs, and Agile methodologies.