Servicenow Architect

Cerebra; India; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Cerebra is seeking a seasoned ServiceNow Architect to lead end-to-end platform rollouts across ITSM, ITBM, and ITOM. You will shape the architecture, drive end-to-end deployments, and manage complex integrations with third-party products.

The role requires strong hands-on experience with ServiceNow, CMDB, Discovery, and ServiceMap, plus cloud lifecycle provisioning across public and private clouds. ITIL Foundation and ServiceNow Admin certifications are essential.

Qualifications

• At least 10+ years of experience in ITSM, ITBM, ITOM and implementation in ServiceNow.
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture; ability to balance business constraints and technology realities.
• At least 5 years of experience in ServiceNow- ITSM,CMDB, Discovery ServiceMap,
• Should have CSDM models for different customer base
• Have done multiple API based, Plugin based, Orchestration based integrations between ServiceNow and other COTS products.
• Hands-on experience on ServiceNow Orchestration and implemented Cloud lifecycle management and provisioning in public and private clouds, hybrid clouds
• At least 6 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• Lead ServiceNow upgrades planning and execution
• Lead ServiceNow implementations -greenfield implementation
• Manages development efforts pertaining to modules of the ServiceNow platform using JavaScript, including support for newly developed modules / products
• Participates in the configuration of new applications or suites during planning, development, and rollout phases
• Contributes to the strategic development of new platform customizations, as needed, based on customer needs
• Participates in the collection and implementation of tool requirements and investigates as necessary to determine the best solution or configuration options available based on the specific requirement
• Certification ITIL Foundation, ServiceNow Admin Certified, ServiceNow Implementation specialist in ITSM or ITOM is must

Responsibilities

• Lead ServiceNow architecture and platform rollouts end-to-end.
• Drive upgrades planning and execution for ServiceNow landscapes.
• Lead greenfield implementations and integration projects.
• Develop and configure modules using JavaScript; support new applications during rollout.

Skills

ITSM

ITBM

ITOM

Architecture/Design

Enterprise Architecture

JavaScript

API Integrations

Cloud Lifecycle

ServiceNow Admin

Upgrades Planning

Greenfield Implementations

Requirements Gathering

Orchestration

ITIL Foundation

ServiceNow Admin Certified

Education

ITIL Foundation

ServiceNow Admin Certified

ServiceNow Implementation Specialist ITSM/ITOM

Tools

ServiceNow

Job description

Job Description

• At least 10+ years of experience in ITSM, ITBM, ITOM Business Process, implementation in ServiceNow, Architecture/Design / end to end platform roll out
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
• At least 5 years of experience in ServiceNow- ITSM,CMDB, Discovery ServiceMap,
• Should have CSDM models for different customer base
• Have done multiple API based, Plugin based, Orchestration based integrations between ServiceNow and other COTS products.
• Have hands-on experience on ServiceNow Orchestration and implemented Cloud lifecycle management and provisioning in public and private clouds, hybrid clouds
• At least 6 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• Lead ServiceNow upgrades planning and execution
• Lead ServiceNow implementations -greenfield implementation
• Manages development efforts pertaining to modules of the ServiceNow platform using JavaScript, including support for newly developed modules / products
• Participates in the configuration of new applications or suites during planning, development, and rollout phases
• Contributes to the strategic development of new platform customizations, as needed, based on customer needs
• Participates in the collection and implementation of tool requirements and investigates as necessary to determine the best solution or configuration options available based on the specific requirement
• Certification ITIL Foundation, ServiceNow Admin Certified, ServiceNow Implementation specialist in ITSM or ITOM is must