ServiceNow Architect

InfoBeans Technologies Europe GmbH; Chennai District, Vadodara, Indore District, Pune District; Vor Ort; INR 1.200.000 - 3.000.000; Vollzeit

Zusammenfassung

InfoBeans Technologies Europe GmbH seeks a ServiceNow Solution Architect with 10+ years of IT experience to design and deliver enterprise-scale ServiceNow solutions. You will lead technical teams, engage with business stakeholders, and ensure adherence to best practices across ITSM, CSM, and integrations.

Responsibilities include architecture governance, end-to-end implementation, and guidance for UI Builder, Workspaces, and low-code App Engine Studio.

Qualifikationen

• 10+ years of IT experience focusing on ServiceNow design and delivery.
• Expertise across ITSM, CSM, Integrations, Service Portal/Employee Center, UI Builder, Workspaces, and App Engine.
• Ability to define solution architecture, lead technical teams, and engage with stakeholders.

Aufgaben

• Design end-to-end ServiceNow solutions aligned with business objectives and platform best practices.
• Lead architecture, solution design, and technical governance across multiple ServiceNow implementations.
• Collaborate with stakeholders to gather requirements and translate into scalable platform solutions.
• Architect and implement solutions across ITSM, CSM, Employee Center, Workspaces, and custom apps.
• Design integration architecture using REST, SOAP, IntegrationHub, MID Server, JDBC, LDAP and third-party APIs.
• Provide architectural guidance for UI Builder, Workspaces, and modern UX.
• Design and develop apps using App Engine Studio and low-code capabilities.
• Define CMDB, data model, security model, ACL strategy, and governance.
• Lead workshops, solution reviews, and architecture discussions with customers.
• Review designs and code quality to ensure best practices.

Kenntnisse

ServiceNow

IT architecture

ITSM

CSM

Integrations

UI Builder

Workspaces

App Engine

REST

SOAP

IntegrationHub

MID Server

JDBC

LDAP

Tools

REST API

SOAP API

IntegrationHub

MID Server

JDBC

LDAP

UI Builder

App Engine Studio

Jobbeschreibung

Department ServiceNow.

Experience 10+ years

Job Description

ServiceNow Solution Architect with over 10 years of IT experience and deep expertise in designing and delivering enterprise-scale ServiceNow solutions. The ideal candidate should have strong experience across ITSM, CSM, Integrations, Service Portal/Employee Center, UI Builder, Workspaces, and App Engine , with the ability to define solution architecture, lead technical teams, engage with business stakeholders, and ensure adherence to ServiceNow best practices.

Key Responsibilities

• Design end-to-end ServiceNow solutions aligned with business objectives and platform best practices.
• Lead architecture, solution design, and technical governance across multiple ServiceNow implementations.
• Collaborate with business stakeholders to gather requirements and translate them into scalable platform solutions.
• Architect and implement solutions across ITSM, CSM, Employee Center, Workspaces, and custom applications.
• Design integration architecture using REST, SOAP, IntegrationHub, MID Server, JDBC, LDAP, and third-party APIs.
• Provide architectural guidance for UI Builder, Workspaces, Employee Center, and modern user experiences.
• Design and develop applications using App Engine Studio and ServiceNow low-code capabilities.
• Define CMDB, data model, security model, ACL strategy, and platform governance.
• Lead technical workshops, solution reviews, and architecture discussions with customers.
• Review technical designs, code quality, and ensure adherence to ServiceNow development best practices.
• Mentor developers and technical consultants throughout the project lifecycle.
• Support estimations, solution proposals, RFPs, and technical pre-sales activities.
• Ensure platform scalability, performance optimization, security, and maintainability.
• Stay updated with the latest ServiceNow releases and recommend platform improvements.