Service Sales Engineer

Konecranes and demag pvt ltd; New Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Konecranes India is seeking an energetic Service Sales professional to establish and service accounts, present technical solutions, and grow the customer base across Delhi. The role involves visiting potential clients, building relationships, and advising on parts, retrofits and modernization projects.

You will work primarily from the office with field meetings, traveling as needed (about 90% of time on client visits).

Qualifications

• 4–6 years of relevant experience.
• BE (Mechanical/ Electrical) degree required.
• Ability to establish new accounts and service existing accounts.
• Knowledge of ISO14001 & 45001 standards is desirable.

Responsibilities

• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
• Travelling to visit potential clients, establishing new and maintaining existing relationships with customers.
• Persuading clients that a product or service will best satisfy their needs.
• Calculating client quotations, negotiating tender and contract terms.
• Offering after-sales support services (Spare parts, retrofits, modernization, consultation services and other value added services).
• Recording and maintaining client contact data.
• Helping in the design of custom-made products.
• Complete sales administration responsibilities, including developing and maintaining account profiles, utilization of sales information system; timely sales information reporting; timely and accurate paperwork completion.
• Achieve and continually build technical knowledge of products and services, technologies, operation and processes.
• Awareness of ISO14001 & 45001 Standards.

Skills

Customer relations

Negotiation

Presentation skills

Communication skills

Business understanding

Education

BE in Mechanical/Electrical

Job description

Service Sales Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description Job Description- Role and Responsibility:

• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers
• Travelling to visit potential clients, establishing new and maintaining existing, relationships with customers
• Persuading clients that a product or service will best satisfy their needs
• Calculating client quotations, negotiating tender and contract terms
• Offering after-sales support services (Spare parts , retrofits , modernization , consultation services and other value added services )
• Recording and maintaining client contact data
• Helping in the design of custom‑made products
• Complete sales administration responsibilities, including developing and maintaining account profiles, utilization of sales information system; timely sales information reporting; timely and accurate paperwork completion.
• Achieve and continually build technical knowledge of products and services, technologies, operation and processes.
• Awareness of ISO14001 & 45001 Standards

Qualifications KPI: Achievement of Target Achievement of Commercial Targets viz. Margins, AR and AP Development of the new Customers

Education Required : B.E (Mechanical/Electrical)

Professional Experience Required (Max – Min.) : 4 - 6 yrs.

Competencies and Skills Required:

• Customer Relation Negotiation Skill
• Presentation Skill
• Communication Skill
• Business Understanding

Work Environment (Office/Factory/Site): Office – 10% , Customer Meetings– 90%

Additional Information

Konecranes moves what matters . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.