Service Sales

Konecranes; Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Konecranes in India is seeking a Sales Engineer to establish new accounts and service existing ones, traveling to meet potential clients and deliver technical presentations. You will work to understand customer needs and propose solutions, including spares, retrofits, and modernization offerings.

The role requires a BE in Mechanical or Electrical, 4–6 years of professional experience, strong negotiation and communication skills, and the ability to develop long-term relationships.

Qualifications

• BE in Mechanical or Electrical engineering.
• 4–6 years of professional experience.
• Strong communication, negotiation and presentation skills.
• Ability to develop and maintain client relationships.
• Willingness to travel to meet customers.

Responsibilities

• Establishes new accounts and services accounts by identifying potential customers and planning sales calls.
• Delivers technical presentations to customers and prospects.
• Travels to visit potential clients and maintains relationships.
• Assists clients to choose products meeting their needs and negotiates terms.
• Quotes prices and negotiates tender terms.
• Provides after-sales support including spares, retrofits, modernization and other services.
• Maintains client data and account profiles in CRM.

Skills

Customer Relation

Negotiation Skill

Presentation Skill

Communication Skill

Business Understanding

Education

B.E (Mechanical/Electrical)

Job description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive.We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Job Description-
Role and Responsibility:

• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule
• Prepare and deliver technical presentations explaining products or services to customers and prospective customers
• Travelling to visit potential clients, establishing new and maintaining existing, relationships with customers
• Persuading clients that a product or service will best satisfy their needs
• Calculating client quotations, negotiating tender and contract terms
• Offering after-sales support services (Spare parts , retrofits , modernization , consultation services and other value added services )
• Recording and maintaining client contact data
• Helping in the design of custom-made products
• Complete sales administration responsibilities, including developing and maintaining account profiles, utilization of sales information system; timely sales information reporting; timely and accurate paperwork completion.
• Achieve and continually build technical knowledge of products and services, technologies, operation and processes.
• Awareness of ISO 14001 & 45001 Standards

Qualifications

KPI:

• Achievement of Target
• Achievement of Commercial Targets viz. Margins, AR and AP
• Development of the new Customers

Education Required:B.E (Mechanical/Electrical)

Professional Experience Required (Max - Min.):4 - 6 yrs.

Competencies and Skills Required:

• Customer Relation
• Negotiation Skill
• Presentation Skill
• Communication Skill
• Business Understanding

Work Environment (Office/Factory/Site): Office - 10% , Customer Meetings- 90%

Additional Information

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.