Specialist, Crane Service

SmartRecruiters, Inc.; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Konecranes in Bengaluru is seeking a Field Service Technician to deliver on-site service and maintenance at customer locations. You will follow Safety protocols and coordinate with the service planner and branch team.

The ideal candidate holds a Diploma (Electrical & Electronics) with 5–8 years’ experience or a BE in Electrical & Electronics with 3–5 years, and preferably PLC knowledge. You will report to the Service Manager and contribute to reliable equipment performance.

Qualifications

• Diploma in Electrical & Electronics with 5–8 years' experience.
• BE in Electrical & Electronics with 3–5 years' experience.
• Special note: PLC knowledge preferred.

Responsibilities

• Work assignments are planned by the branch and assigned to the field operative.
• Enter work against the SR/WP and record faults/exceptions.
• Estimate labour hours and parts cost for repairs.
• Perform Safety Review and Visit Review and record next steps.
• Consult with customers to permit informed buying decisions based on recommendations.
• Follow Konecranes safety protocol and use safety PPEs.

Skills

Field Service Siebel

Crane technical knowledge

Education

Diploma (Electrical & Electronics)

BE (Electrical & Electronics)

Job description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive.We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

Our three core values – trust in people, total service commitment and sustained profitability – create a joint foundation for all Konecranes employees. They are the backbone of our company and guide our decisions and priorities. Konecranes values are a part of our identity and shown in our behavior – the values guide our leadership, operations and activities.

We are now looking for Field Service Technician who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.

Your key role:

• Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
• The field operative accepts work packages and enters work against the SR/WP.
• The field operative cannot create new service requests (except through “do work”).
• Record faults/exceptions using Risk & Recommendation method,
• Estimate labour hours and parts cost for repairs.
• Perform Safety Review and Visit Review and record next steps.
• Consult with our customers to permit informed buying decisions based on recommendations made.
• He/She should follow Konecranes safety protocol and should ensure the use of safety PPEs provided by company like safety shoes, safety harness and Etc.
• Awareness of ISO 14001 & 45001 standard

Qualifications

Qualification and Experience: Diploma (Electrical & Electronics) with 5–8 years’ experience /BE (Electrical & Electronics)/ with 3– 5 years’ experience

Special Note: Preferred with PLC Knowledge,

Reporting to : Service Manager

Competencies and skills we expect for this role:

• Field Service Siebel
• Basic Crane Technical knowledge

Additional Information

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.