Service Receptionist

DuoJobs; Kottakkal; On-site; INR 180,000 - 320,000; Full time

Job summary

DuoJobs in India is hiring a friendly Service Receptionist for our automobile service centre in Kottakkal, Kerala. You will greet customers, manage the front desk, and ensure a smooth check-in experience for all service visits.

Responsibilities include handling service appointments and enquiries, coordinating with service advisors and technicians, maintaining accurate customer and service records, and providing timely updates on service status.

Qualifications

• Excellent communication and customer service skills.
• Front office experience and good interpersonal skills.
• Basic computer literacy and data entry ability.
• Ability to schedule appointments and coordinate with teams.

Responsibilities

• Welcome customers to the service centre.
• Manage service appointments and enquiries.
• Coordinate with service advisors and technicians.
• Maintain customer and service records.
• Provide updates regarding service status.
• Handle calls and customer follow-ups.

Skills

Excellent communication

Customer service

Front desk skills

Appointment scheduling

Team coordination

Job description

Industry: Automobile / Motorcycle Service
Job Location: Kottakkal, Kerala

We are looking for a professional and customer-friendly Service Receptionist to manage customer interactions at the automobile service centre. The candidate will assist customers, handle appointments, and coordinate with the service team.

Key Responsibilities

• Welcome customers to the service centre.
• Handle service appointments and enquiries.
• Coordinate with service advisors and technicians.
• Maintain customer and service records.
• Provide updates regarding service status.
• Handle calls and customer follow-ups.

Skills Required

• Excellent communication skills
• Customer service and front office skills
• Basic computer knowledge
• Appointment scheduling
• Team coordination