Receptionist

DuoJobs; Kozhikode district; On-site; INR 180,000 - 240,000; Full time

Job summary

DuoJobs is seeking friendly and professional Receptionists for a professionally managed hotel and serviced apartment property in Karanthur, Kozhikode, Kerala. Join a front-office team responsible for guest check-in/check-out, inquiries, reservations, and guest records while delivering a positive guest experience.

Freshers with good communication and interpersonal skills may be considered. Prior hospitality experience is an advantage.

Qualifications

• Experience in hotel reception or front office is an advantage.
• Freshers with good communication and interpersonal skills may be considered.
• Pleasant personality and professional appearance.
• Basic computer knowledge and ability to work in hospitality.

Responsibilities

• Welcome and greet guests in a professional and friendly manner.
• Handle check-in and check-out procedures efficiently.
• Manage front-desk enquiries, calls, and guest requests.
• Provide information about hotel facilities and local areas.
• Handle reservations and guest records when required.
• Coordinate with housekeeping and other departments for guest needs.
• Resolve basic guest concerns and escalate when necessary.
• Maintain front-office records and documentation.
• Handle payments and billing procedures as required.
• Ensure a smooth and positive guest experience during the stay.

Skills

Front desk operations

Guest relations

Customer service

Communication skills

Freshers welcome

Job description

Location: Karanthur, Kozhikode, Kerala
Industry: Hospitality / Hotel & Serviced Apartments
Employment Type: Full-Time
Vacancies: 2
Gender: Male/Female

A professionally managed hotel and serviced apartment property in Karanthur, Kozhikode is looking for friendly and professional Receptionists to join its front-office team. This opportunity is suitable for candidates interested in hotel reception, front-office operations, guest relations, hospitality, and customer service.

Key Responsibilities

• Welcome and greet guests in a professional and friendly manner.
• Handle guest check-in and check-out procedures efficiently.
• Manage front-desk enquiries, telephone calls, and guest requests.
• Provide information about hotel facilities, services, and local areas.
• Handle reservations, bookings, and guest records when required.
• Coordinate with housekeeping and other departments for guest requirements.
• Resolve basic guest concerns and escal... issues when necessary.
• Maintain accurate front-office records and documentation.
• Handle payments and billing procedures as required.
• Ensure a smooth and positive guest experience throughout the stay.

Requirements

• Male and female candidates can apply.
• Previous experience in hotel reception, front office, hospitality, or customer service is an advantage.
• Freshers with good communication and interpersonal skills may also be considered.
• Pleasant personality and professional appearance.
• Good verbal communication and customer-handling skills.
• Basic computer knowledge.
• Ability to work in a professional hospitality environment.
• Willingness to work flexible shifts, including weekends and holidays when required.

Company & Contact Details

Company