Service Advisor

DuoJobs; Kozhikode district; On-site; INR 200,000 - 350,000; Full time

Job summary

DuoJobs in Calicut, Kerala, is seeking a motivated Vehicle Service Coordinator to understand customer service requirements, inspect vehicles, prepare estimates, and coordinate with technicians.

The role emphasizes clear communication, customer handling, and timely delivery, with this person ensuring progress updates and resolving queries.

Qualifications

• Understanding customer vehicle service requirements.
• Ability to inspect vehicles and identify service needs.
• Prepare accurate service estimates and job cards.
• Coordinate with workshop technicians for timely service.
• Keep customers informed about progress and delays.
• Ensure timely vehicle delivery and handover.
• Respond to customer queries with clear solutions.

Responsibilities

• Understand customer vehicle service requirements.
• Conduct initial vehicle inspection.
• Prepare service estimates and job cards.
• Coordinate with technicians.
• Keep customers updated on service progress.
• Ensure timely vehicle delivery.
• Handle customer queries and concerns.

Skills

Automobile service knowledge

Customer handling

Communication skills

Service coordination

Basic computer knowledge

Job description

Industry: Automobile / Automotive Service

Location: Calicut, Kerala

Key Responsibilities:

• Understand customer vehicle service requirements.
• Conduct initial vehicle inspection.
• Prepare service estimates and job cards.
• Coordinate with technicians.
• Keep customers updated on service progress.
• Ensure timely vehicle delivery.
• Handle customer queries and concerns.

Skills Required:

• Automobile service knowledge.
• Excellent customer handling skills.
• Good communication skills.
• Service coordination ability.
• Basic computer knowledge.

Company & Contact Details

Company