Service Advisor

DuoJobs; Kottakkal, Malappuram; On-site; INR 250,000 - 400,000; Full time

Job summary

DuoJobs in India seeks a Customer Service Coordinator for automotive service centers in Malappuram / Kottakkal. You will handle customer service requirements, understand vehicle complaints, and prepare accurate service estimates.

You will coordinate with technicians, provide timely repair updates, and ensure on‑time vehicle delivery, fostering excellent customer satisfaction and smooth workshop operations.

Qualifications

• Strong customer service skills.
• Excellent communication abilities.
• Experience coordinating vehicle service.

Responsibilities

• Handle customer service requirements.
• Understand vehicle complaints.
• Prepare service estimates.
• Coordinate with technicians.
• Provide repair updates.
• Ensure timely vehicle delivery.

Skills

Customer service

Communication

Vehicle service coordination

Problem solving

Job description

Industry: Automotive / Automobile Dealership
Location: Malappuram / Kottakkal
Responsible for handling customer service requirements, understanding vehicle complaints, preparing service estimates, coordinating with technicians, providing repair updates, and ensuring timely vehicle delivery. Strong customer service, communication, vehicle service coordination, and problem‑solving skills are preferred.