Service now technical architect-immediate joiner

Tekskills; Bulandshahr; Hybrid; INR 4,000,000 - 6,500,000; Full time

Job summary

Tekskills is seeking a senior ServiceNow Architect to lead solution architecture and governance for the platform across the enterprise. You will drive architecture standards, ensure security alignment, and guide delivery teams to implement scalable, compliant solutions.

You will mentor developers, oversee upgrades and integrations using Flow Designer, UI Builder, and Glide APIs, while coordinating with stakeholders to translate business needs into robust technical designs.

Qualifications

• Experience with ServiceNow architecture and governance.
• Deep understanding of data models and development best practices.
• Proficiency in JavaScript, Flow Designer and UI development.
• Strong integration experience with REST, SOAP, LDAP and middleware.

Responsibilities

• Define and implement scalable ServiceNow solutions that align with business needs.
• Develop architecture standards, governance and security policies.
• Mentor developers, conduct code reviews, and optimize performance.
• Oversee upgrades, instance management and integrations with enterprise apps.

Skills

JavaScript

Glide APIs

Flow Designer

UI Builder

REST

SOAP

OAuth

Integration middleware

Education

ServiceNow Certified Technical Architect

ServiceNow CSA

Certified Implementation Specialist

Certified Application Developer

Tools

Flow Designer

UI Builder

Glide APIs

REST/SOAP clients

Job description

Solution Architecture & Design

• Define and implement scalable, performant ServiceNow solutions that align with business needs.
• Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks.
• Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements.
• Customize and implement SRE practices for platform and associated products/applications

Technical Leadership & Governance

• Provide architectural guidance and technical mentorship to ServiceNow developers and administrators.
• Conduct code reviews, technical audits, and system performance optimizations.
• Establish governance policies for instance management, upgrades, and platform security.

Platform Development & Customization

• Oversee the customization and configuration of ServiceNow applications and modules.
• Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint
• Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs.

Integration & Automation

• Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server.
• Optimize workflows and automation using Integration Hub and Orchestration.
• Ensure seamless data flow between ServiceNow and enterprise applications.

Collaboration & Stakeholder Management

• Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions.
• Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies.
• -Communicate technical concepts effectively to both technical and non-technical stakeholders.

Platform Maintenance & Upgrades

• Manage ServiceNow upgrades, patching, and instance performance monitoring.
• Ensure minimal disruption and adherence to ServiceNows upgrade best practices.
• Stay up to date with new ServiceNow releases and features.

Required Qualifications

• 18-20 years of total software engineering/ IT experience.15+ years of ServiceNow development/Ops & Technical architecture experience.
• ServiceNow Expertise: Deep understanding of ServiceNow architecture, data model, and development best practices.
• Development Skills: Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development.
• Integration Knowledge: Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware.
• Cloud & Security: Understanding of cloud infrastructure, IT security, and compliance frameworks.
• Certifications:
• ServiceNow Certified Technical Architect (Must have).
• ServiceNow Certified System Administrator (CSA),
• Certified Implementation Specialist (CIS),
• Certified Application Developer (CAD),