Service Manager

Raam Autobahn; Telangana; On-site; INR 450,000 - 650,000; Full time

Job summary

Raam Autobahn in Telangana, India, is seeking an experienced workshop operations manager to oversee daily workflow, service scheduling, and repair bay usage. You will lead technicians, service advisors, and support staff to ensure timely, high-quality vehicle repairs.

You will monitor workshop revenue, labor sales, and expenses, coordinate with parts departments, and maintain strong customer relationships by resolving issues promptly and professionally.

Responsibilities

• Oversee daily workflow, service scheduling, and repair bay usage.
• Lead technicians, service advisors, and support staff, and assign tasks based on skill levels.
• Quality Control: Inspect repair work and run final checks before delivering vehicles back to customers.
• Customer Service: Handle complaints, answer questions, and build lasting client relationships.
• Manage Inventory: Coordinate with the spare parts department to ensure parts are always available.
• Track Targets: Monitor workshop revenue, labor sales, and operating expenses to hit financial goals.

Job description

• Manage Operations: Oversee daily workflow, service scheduling, and repair bay usage.
• Lead Staff: Supervise technicians, service advisors, and support staff, and assign tasks based on skill levels.
• Quality Control: Inspect repair work and run final checks before delivering vehicles back to customers.
• Customer Service: Handle complaints, answer questions, and build lasting client relationships.
• Manage Inventory: Coordinate with the spare parts department to ensure parts are always available.
• Track Targets: Monitor workshop revenue, labor sales, and operating expenses to hit financial goals.