service executive

Oxygenonline; Kerala; On-site; INR 279,000 - 390,600; Full time

Job summary

Oxygenonline is looking for a skilled technician for mobile and laptop repairs based in Kanjikuzhy, Kerala. The ideal candidate should have an ITI or Diploma in Electronics or equivalent and 1-3 years of relevant experience.

You will be responsible for diagnosing and repairing devices, ensuring compliance with quality standards, and maintaining detailed records. Experience in a brand service center is an advantage.

Qualifications

• 1-3 years of experience in mobile or laptop repair preferred.
• Brand service center experience will be an added advantage.

Responsibilities

• Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices.
• Perform chip-level and component-level repairs.
• Replace defective parts and ensure compliance with quality standards.
• Record job details and maintain proper handling of devices.

Skills

Mobile phone repair

Laptop repair

Troubleshooting

Chip-level repairs

Education

ITI / Diploma in Electronics / Computer Hardware

Job description

Responsibilities

• Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices.
• Perform chip-level and component-level repairs (where applicable).
• Replace defective parts such as displays, motherboards, batteries, and connectors.
• Ensure all repairs are done in compliance with brand and company quality standards.
• Accurately record job details, parts used, and repair status in the O2 Care system.
• Maintain proper handling of customer devices to avoid damage or data loss.
• Assist in software updates, data backup, and formatting activities.
• Coordinate with the service coordinator for pending jobs, spare parts, and escalations.
• Ensure timely delivery of repaired devices within the committed TAT (Turnaround Time).
• Maintain cleanliness and organization in the service area and tools.

Location: KANJIKUZHY

State: Kerala

Country: INDIA

Educational Qualification

• Minimum qualification: ITI / Diploma in Electronics / Computer Hardware or equivalent.
• 1-3 years of experience in mobile or laptop repair preferred.
• Brand service center experience will be an added advantage.