Engineer-Service

evoflex by Evolute Cleantech Solutions Pvt Ltd; Chennai District; On-site; INR 201,000 - 335,000; Full time

Job summary

Candidates should hold an ITI or Diploma in Electronics with 1–2 years of servicing experience or be freshers with strong practical electronics knowledge. Familiarity with DMM, oscilloscope, and SAP/CRM is advantageous on a dynamic service team.

Qualifications

• Knowledge of electronic components and circuits required.
• Hands-on PCB troubleshooting and SMD soldering experience.
• Familiarity with DMM, oscilloscope and power supply tools.
• Basic computer knowledge; SAP/CRM knowledge is an advantage.

Responsibilities

• Troubleshoot and repair electronic devices and PCBs to component level.
• Perform SMD soldering/desoldering and component replacement.
• Attend customer complaints and ensure timely resolution as per defined TAT.
• Maintain service records and update SAP/CRM in real time.
• Manage service spare parts and inventory control.
• Coordinate with Central Service/Technical team for complex issues.
• Maintain repair quality and minimize repeat complaints.
• Prepare and submit required service reports on time.
• Follow service processes, safety and 6S standards.
• Travel to customer locations as required.

Skills

Electronic components and circuits

PCB troubleshooting and SMD soldering

DMM oscilloscope power supply

SAP/CRM knowledge

Education

ITI/ Diploma in Electronics

Tools

DMM

Oscilloscope

Power Supply

SAP/CRM

Job description

• Troubleshoot and repair electronic devices and PCBs up to component level.


• Perform SMD soldering/desoldering and component replacement.


• Attend customer complaints and ensure timely resolution as per defined TAT.


• Maintain service records and update SAP/CRM in real time.


• Manage service spare parts and ensure proper consumption and inventory control.


• Coordinate with the Central Service/Technical team for complex issues.


• Maintain proper repair quality and minimize repeat complaints.


• Prepare and submit required service reports on time.


• Follow defined service processes, safety and 6S standards.


• Travel to customer locations as required.

Key Responsibilities

• Troubleshoot and repair electronic devices and PCBs up to component level.


• Perform SMD soldering/desoldering and component replacement.


• Attend customer complaints and ensure timely resolution as per defined TAT.


• Maintain service records and update SAP/CRM in real time.


• Manage service spare parts and ensure proper consumption and inventory control.


• Coordinate with the Central Service/Technical team for complex issues.


• Maintain proper repair quality and minimize repeat complaints.


• Prepare and submit required service reports on time.


• Follow defined service processes, safety and 6S standards.


• Travel to customer locations as required.

Required Skills

• Good knowledge of electronic components and circuits.


• Hands-on experience in PCB troubleshooting and SMD soldering.


• Knowledge of DMM, Oscilloscope and Power Supply.


• Basic computer knowledge; SAP/CRM knowledge will be an advantage.

Qualifications

• ITI / Diploma in Electronics or related field.


• 1–2 years of experience in electronics servicing, repair or field service.


• Freshers with strong practical electronics knowledge may also be considered.