Service Engineer - Indore

Cosmos Group; Indore District; On-site; INR 150,000 - 200,000; Full time

Job summary

Cosmos Group is seeking a Service Engineer in Indore to manage customer complaints, oversee installations, and perform maintenance on machines. Ideal candidates should have 0-2 years of experience in service engineering, with a strong focus on electronics.

The role includes traveling within the assigned territory, promoting Annual Service Contracts, and providing pre-sales support for customer satisfaction.

Qualifications

• 0 - 2 years of experience in service engineering.
• Strong technical knowledge in electronics.

Responsibilities

• Travel within the assigned territory to manage and address customer complaints.
• Oversee and perform installations of new machines.
• Conduct maintenance and repairs on warranty machines.
• Attend to and resolve machine breakdown calls promptly.
• Promote and sell Annual Service Contracts (ASC).
• Provide technical support during the pre-sales process.

Skills

ELECTRONIC

Job description

#### Service Engineer - IndoreAdmoreGender: MaleExperience: 0 - 2 YearsLocation: INDORE -INDORESalary: Rs. 1.5 - 02 Lakhs Per AnnumKey SkillQualification: ELECTRONICIndustry: Other Building Material, Construction Equipment ManufacturingJob Function: allRole: Service Engineer **Roles & Responsibilities** Daily Travel: Travel within the assigned territory to manage and address customer complaints. New Machine Installation : Oversee and perform installations of new machines. Warranty Machine Maintenance: Conduct maintenance and repairs on machines covered under warranty & Machines in Annual Service Contract. -Breakdown Response : Attend to and resolve machine breakdown calls promptly. Sales of ASC: Promote and sell Annual Service Contracts (ASC) to customers & achieve ASC target. Pre-Sales Support: Provide technical support and assistance during the pre-sales process to ensure customer satisfaction