Service Engineer-Dindigul

Cosmos Group; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

Cosmos Group is seeking a Service Engineer for their operations in Chennai. The successful candidate will travel within the assigned territory to manage customer complaints and oversee the installation of new machines.

Qualifications include a Diploma in Mechanical Engineering and some experience in service roles. Responsibilities also involve conducting maintenance on warranty machines and promoting Annual Service Contracts. Strong technical skills and customer service are essential for this position.

Qualifications

• 0-1 years of experience preferred in a service engineering role.
• Ability to travel within the assigned territory to manage customer complaints.
• Strong technical skills for new machine installation and maintenance.

Responsibilities

• Travel daily to address customer complaints in the territory.
• Oversee the installation of new machines for clients.
• Conduct maintenance and repairs on warranty machines.
• Promptly attend to machine breakdown calls.
• Promote and sell Annual Service Contracts to customers.
• Provide technical support during the pre-sales process.

Skills

Problem-solving

Technical support

Customer service

Education

Diploma in Mechanical Engineering

Job description

#### Service Engineer-DindigulAdmoreGender: MaleExperience: 0 - 1 YearsLocation: CHENNAI-CHENNAISalary: Rs. 1.8 - 2.4 Lakhs Per AnnumKey SkillQualification: Diploma Diploma in Mechanical EngineeringIndustry: Other Building Material, Construction Equipment ManufacturingJob Function: manufacturingRole: Service Engineer-Dindigul Here is the JD for Service Engineer position: Roles & Responsibilities Daily Travel: Travel within the assigned territory to manage and address customer complaints. New Machine Installation : Oversee and perform installations of new machines. Warranty Machine Maintenance: Conduct maintenance and repairs on machines covered under warranty & Machines in Annual Service Contract. -Breakdown Response : Attend to and resolve machine breakdown calls promptly. Sales of ASC: Promote and sell Annual Service Contracts (ASC) to customers & achieve ASC target. Pre-Sales Support: Provide technical support and assistance during the pre-sales process to ensure customer satisfaction