Service Engineer - Mumbai

Cosmos Group; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Cosmos Group is hiring a Service Engineer in Mumbai responsible for daily travel to manage customer complaints and oversee new machine installations.

You will conduct maintenance and repairs on warranty-covered machines and promote Annual Service Contracts. Candidates with an educational background in electronics and prior experience in a similar role are preferred.

Qualifications

• Experience in electronic and mechanical systems.
• Ability to travel daily to manage customer complaints.
• Skills in machine installation and maintenance.

Responsibilities

• Travel within the assigned territory to manage and address customer complaints.
• Oversee and perform installations of new machines.
• Conduct maintenance and repairs on machines covered under warranty.

Job description

#### Service Engineer - MumbaiAdmoreGender: BothExperience: 0 - 1 YearsLocation: MUMBAI-MUMBAISalary: Rs. 1.8 - 2.4 Lakhs Per AnnumKey SkillQualification: ELECTRONICIndustry: Other Building Material, Construction Equipment ManufacturingJob Function: manufacturingRole: Service Engineer - Mumbai Here is the JD for Service Engineer position: Roles & Responsibilities Daily Travel: Travel within the assigned territory to manage and address customer complaints. New Machine Installation : Oversee and perform installations of new machines. Warranty Machine Maintenance: Conduct maintenance and repairs on machines covered under warranty & Machines in Annual Service Contract. -Breakdown Response : Attend to and resolve machine breakdown calls promptly. Sales of ASC: Promote and sell Annual Service Contracts (ASC) to customers & achieve ASC target. Pre-Sales Support: Provide technical support and assistance during the pre-sales process to ensure customer satisfaction