Service Engineer - Baroda

Cosmos Group; Indore District; On-site; INR 180,000 - 240,000; Full time

Job summary

Cosmos Group is seeking a Service Engineer based in Indore to manage customer complaints and perform technical support. This role involves daily travel to oversee the installation of electronic machinery and ensuring customer satisfaction through repairs and maintenance.

The ideal candidate will have a background in electronics with 0-1 years of experience, focusing on problem-solving and technical support. Competitive salary and growth opportunities in the construction equipment manufacturing industry.

Qualifications

• 0 - 1 year of experience in a technical support or service role.
• Understanding of electronic machinery and systems.
• Ability to travel as required.

Responsibilities

• Daily travel to manage customer complaints.
• Oversee and perform installations of new machines.
• Conduct maintenance and repairs on warranty-covered machines.
• Attend to and resolve machine breakdown calls promptly.
• Promote and sell Annual Service Contracts (ASC) to customers.
• Provide technical support during pre-sales process.

Skills

Customer service

Technical support

Problem-solving

Education

Degree in Electronics

Tools

Diagnostic tools

Job description

#### Service Engineer - BarodaAdmoreGender: MaleExperience: 0 - 1 YearsLocation: INDORE -INDORESalary: Rs. 1.8 - 2.4 Lakhs Per AnnumKey SkillQualification: ELECTRONICIndustry: Other Building Material, Construction Equipment ManufacturingJob Function: manufacturingRole: Service Engineer - Baroda Here is the JD for Service Engineer position: Roles & Responsibilities Daily Travel: Travel within the assigned territory to manage and address customer complaints. New Machine Installation : Oversee and perform installations of new machines. Warranty Machine Maintenance: Conduct maintenance and repairs on machines covered under warranty & Machines in Annual Service Contract. -Breakdown Response : Attend to and resolve machine breakdown calls promptly. Sales of ASC: Promote and sell Annual Service Contracts (ASC) to customers & achieve ASC target. Pre-Sales Support: Provide technical support and assistance during the pre-sales process to ensure customer satisfaction