Service Engineer - Humidification Systems

XEXAGON; Ahmedabad District; On-site; INR 350,000 - 600,000; Full time

Job summary

XEXAGON is seeking a Field Service Engineer to install, commission, and service humidification systems at customer sites across Gujarat.

You will handle electrical wiring, sensor connections, piping, and integration with existing equipment, perform tests, train operators, and provide remote support as needed.

Travel is required; ensure safety compliance and timely reporting of site activities for customers and internal teams.

Qualifications

• Knowledge of Electrical Panels, PLC, HMI, sensors, and instrumentation.
• Basic understanding of HVAC and humidification systems.
• Electrical troubleshooting and wiring knowledge.
• Ability to read electrical drawings and P&ID diagrams.
• Good communication and customer handling skills.
• Willingness to travel extensively.

Responsibilities

• Install humidification systems at customer sites per drawings.
• Carry out electrical wiring, sensor connections, and piping integration.
• Perform pre-commissioning checks and system testing.
• Commission equipment and verify design parameters.
• Prepare commissioning reports and obtain customer sign-off.
• Provide on-site and remote technical support.
• Attend service calls and diagnose system issues.
• Maintain records of service history and spare parts usage.

Skills

Electrical panels

PLC & HMI

Sensors & instrumentation

HVAC understanding

Wiring troubleshooting

P&ID reading

Customer communication

Extensive travel

Job description

• Install humidification systems at customer sites as per approved drawings and specifications.
• Carry out electrical wiring, sensor connections, piping, and integration with existing systems.
• Perform pre-commissioning checks and system testing.
• Commission equipment and ensure proper operation as per design parameters.
• Prepare commissioning reports and obtain customer sign-off.
• Site Execution & Support
• Coordinate with customers, contractors, and project teams during installation activities.
• Monitor site progress and ensure timely completion of work.
• Ensure compliance with safety standards and site regulations.
• Provide technical guidance to technicians and contractors.
• Troubleshooting & Maintenance
• Attend service calls and diagnose system issues.
• Perform preventive and breakdown maintenance activities.
• Identify root causes of equipment failures and implement corrective actions.
• Replace faulty components and verify system performance after repairs.
• Customer Support
• Provide on-site and remote technical support to customers.
• Conduct operator training on system usage and routine maintenance.
• Address customer concerns professionally and ensure customer satisfaction.
• Maintain regular communication with customers regarding service activities.
• Documentation & Reporting
• Prepare installation, commissioning, and service reports.
• Maintain records of site visits, service history, and spare parts consumption.
• Submit daily and monthly activity reports.
• Update service records in ERP or CRM systems.
• Spare Parts & Inventory Management
• Monitor spare parts requirements for service activities.
• Coordinate with stores and procurement teams for material availability.
• Ensure proper utilization and tracking of issued materials.
• Internal Coordination
• Coordinate with Sales, Design, Projects, Purchase, and Accounts departments.
• Support sales team during site surveys and technical discussions.
• Assist in preparing technical documents and project handover reports.

• Installation & Commissioning
• Install humidification systems at customer sites as per approved drawings and specifications.
• Carry out electrical wiring, sensor connections, piping, and integration with existing systems.
• Perform pre-commissioning checks and system testing.
• Commission equipment and ensure proper operation as per design parameters.
• Prepare commissioning reports and obtain customer sign-off.
• Site Execution & Support
• Coordinate with customers, contractors, and project teams during installation activities.
• Monitor site progress and ensure timely completion of work.
• Ensure compliance with safety standards and site regulations.
• Provide technical guidance to technicians and contractors.
• Troubleshooting & Maintenance
• Attend service calls and diagnose system issues.
• Perform preventive and breakdown maintenance activities.
• Identify root causes of equipment failures and implement corrective actions.
• Replace faulty components and verify system performance after repairs.
• Customer Support
• Provide on-site and remote technical support to customers.
• Conduct operator training on system usage and routine maintenance.
• Address customer concerns professionally and ensure customer satisfaction.
• Maintain regular communication with customers regarding service activities.
• Documentation & Reporting
• Prepare installation, commissioning, and service reports.
• Maintain records of site visits, service history, and spare parts consumption.
• Submit daily and monthly activity reports.
• Update service records in ERP or CRM systems.
• Spare Parts & Inventory Management
• Monitor spare parts requirements for service activities.
• Coordinate with stores and procurement teams for material availability.
• Ensure proper utilization and tracking of issued materials.
• Internal Coordination
• Coordinate with Sales, Design, Projects, Purchase, and Accounts departments.
• Support sales team during site surveys and technical discussions.
• Assist in preparing technical documents and project handover reports.

Skills Required

• Knowledge of Electrical Panels, PLC, HMI, Sensors, and Instrumentation.
• Basic understanding of HVAC and Humidification Systems.
• Electrical troubleshooting and wiring knowledge.
• Ability to read electrical drawings and P&ID diagrams.
• Good communication and customer handling skills.
• Willingness to travel extensively.

Skills: humidification,commissioning,service & maintenance,communication