Service Engineer

Confidence Automation Private Limited; Rajkot; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Confidence Automation Pvt. Ltd. invites applications for the role of Service Head – CNC/VMC/HMC.

Based in India, you will lead a dedicated service team, supervise installation, commissioning, and breakdown support, and ensure high availability of preventive maintenance and technical troubleshooting across client sites. The position requires a B.E./B.Tech in Mechanical or Electrical Engineering with strong practical knowledge of CNC, VMC and HMC machines, excellent leadership and

Qualifications

• B.E./B.Tech in Mechanical or Electrical Engineering.
• Experience with CNC, VMC, HMC machines.
• Strong technical and troubleshooting knowledge.
• Proven team management and customer handling skills.
• Willingness to travel across India.

Responsibilities

• Lead and manage the CNC/VMC/HMC service team.
• Oversee installation, commissioning and breakdown support.
• Manage preventive maintenance and troubleshooting.
• Coordinate with customers for service requirements.
• Monitor service team performance and ensure timely resolution.
• Handle customer escalations and pan-India service operations.
• Travel across India as per business requirements.

Skills

Team management

Customer handling

Willingness to travel

Troubleshooting

Leadership

Education

B.E./B.Tech in Mechanical or Electrical Engineering

Job description

Hiring: Service Head – CNC / VMC / HMC

About the Company

Confidence Automation Pvt. Ltd. specializes in pre-owned CNC, VMC, HMC machines, refurbishment, servicing and after-sales support.

Key Responsibilities

• Lead and manage the CNC/VMC/HMC service team.
• Handle machine installation, commissioning and breakdown support.
• Manage preventive maintenance and technical troubleshooting.
• Coordinate with customers for service requirements.
• Monitor service team performance and ensure timely resolution.
• Handle customer escalations and pan-India service operations.
• Travel across India as per business requirements.

Who We Are Looking For

• B.E./B.Tech in Mechanical or Electrical Engineering.
• Relevant experience in CNC, VMC and HMC machines.
• Strong technical and troubleshooting knowledge.
• Team management and customer-handling skills.
• Willingness to travel across India.

Location Preference: Gujarat-based candidates will be preferred. Candidates from other states with relevant experience may also apply.