Service Engineer

GK Electric; Raipur; On-site; INR 350,000 - 550,000; Full time

Job summary

GK Electric in Raipur is seeking a field service specialist with 5–10 years of experience in 3-wheeler service and auto service operations. The role involves handling dealership and field breakdowns, driving workshop productivity, and supporting diagnostics and warranty claims.

The candidate should be willing to travel within the assigned territory, ensure SOP compliance, and conduct RCA and MIS reporting while maintaining accurate breakdown and warranty records.

Qualifications

• Handle dealership and field breakdowns with timely resolution.
• Drive labor generation and workshop productivity.
• Support technicians in diagnostics and warranty claims.
• Ensure SOP compliance and conduct RCA and MIS.
• Maintain breakdown and warranty records.

Responsibilities

• Coordinate field service operations within the assigned territory.
• Ensure TAT-based resolution for service requests.
• Assist in workshop planning and labor optimization.
• Manage warranty processing and claims.
• Record keeping of breakdown and warranty data.

Skills

Field service

Troubleshooting support

Travel readiness

Education

ITI/ Diploma in Automobile/Mechanical/Electrical

Job description

Handle dealership & field breakdowns, ensure TAT-based resolution, drive labor generation and workshop productivity, support technicians in diagnostics, manage warranty claims, ensure SOP compliance, conduct RCA, & MIS, breakdown & warranty records.

Required Candidate profile

• ITI / Diploma in Automobile, Mechanical, Electrical, or related field
• 5–10 years of experience in 3-wheeler service / auto service operations
• Willingness to travel within assigned territory