Service Engineer

Exide Industries; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Exide Industries in Mumbai is seeking a technically skilled professional to evaluate projects, collect customer feedback, and prepare tenders and offers with care.

You will read drawings, understand electrical requirements, install and maintain battery chargers and related systems, conduct site visits, and diagnose faults. You will also coordinate with internal teams to ensure timely delivery. This role supports identifying opportunities and enhancing customer satisfaction.

Qualifications

• Experience in preparation of Tender/offer to customers
• Ability to analyze data from different sites (GEM etc.)
• Read drawings and understand technical requirements from customers

Responsibilities

• Evaluate projects and collect feedback from customers
• Identify new opportunities (product/ market) for growth
• Installation & maintenance of battery chargers/battery banks/DCDB/ACDB/BHMS
• Site visits to understand job requirements
• Troubleshooting electrical/circuit faults
• Follow-up with customers for orders and payments
• Generate weekly and daily reports
• Document meeting outcomes with internal teams

Skills

Tendering experience

Customer interaction

Site visits

Troubleshooting

Documentation

Education

B.E in Electrical/Electronics

3-year Diploma in Electrical/Electronics

Job description

Role & responsibilities

• Evaluate projects and collect feedback from existing and prospective customers
• Experience on preparation of Tender and offer to the customer
• Identify new opportunities (product/ market) for future growth
• Provides information by collecting, analyzing, and summarizing data from different sites, i.e. GEM etc.
• Read the drawing properly and understand technical requirements from customer
• Installation & Maintenance: Preferably Installing of new battery chargers / battery banks/ DCDB/ACDB/ BHMS etc., conducting routine maintenance, and performing repairs.
• Site visit to understand the requirement of job in respect of modification and service
• Troubleshooting: Diagnosing and resolving complex technical issues and electrical/ Circuit , etc. faults.
• Follow-up with customer for order optimization
• Follow up with customer for payment
• Generations of different weekly and daily reports.
• Proper documentation Meeting with internal teams on different issues.

Preferred candidate profile

• B.E or 3 years Diploma in Electrical/Electronics
• 3+ years of experience in relevant industries preferably electronics