Service Engineer

Enviro Genesis Solutions; India; On-site; INR 250,000 - 420,000; Full time

Benefits offered by this job

Traveling Allowance (TA)

Mobile Allowance

Tool kits provided

Job summary

Enviro Genesis Solutions seeks a field service technician to lead installation and commissioning of composting machines at client sites across India. The role includes maintenance, on-site repairs, technical support, and client training to ensure optimal performance.

The candidate should have a diploma or B.E./B.Tech in mechanical, electrical, or mechatronics engineering, with freshers or 1–3 years’ experience in industrial machinery maintenance. A two-wheeler and valid license are required.

Qualifications

• Diploma or B.E./B.Tech in Mechanical, Electrical, or Mechatronics Engineering.
• Fresher or 1–3 years of experience in maintenance and servicing of industrial machinery or waste management systems.
• Strong understanding of mechanical assemblies, electrical circuits, and PLC-based control systems.
• Ability to think on your feet and resolve complex technical issues at client locations.
• Clear verbal communication in English and the local language.

Responsibilities

• Lead end-to-end installation and commissioning of composting machines at client sites.
• Perform preventive maintenance visits to optimize performance.
• Diagnose and repair mechanical, electrical, or software issues on-site.
• Provide on-call technical support and trainings to client staff.
• Maintain service reports and logs via digital tools.
• Monitor spare parts inventory and assist with parts replacement.
• Gather customer feedback to aid R&D improvements.

Skills

Mechanical assemblies

Electrical circuits

PLC-based control systems

Problem-solving

Communication skills

Time management

Tech-savvy

Two-wheeler

Education

Diploma or B.E./B.Tech in Mechanical, Electrical, or Mechatronics Engineering

Tools

MS Office

Job description

Installation & Commissioning: Lead the end-to-end installation of composting machines at client sites, ensuring all systems are calibrated and functional.

Preventive Maintenance: Execute scheduled maintenance visits to optimize machine performance and prevent technical downtime.

Troubleshooting & Repair: Diagnose mechanical, electrical, or software issues on-site and perform necessary repairs or component replacements.

Technical Support: Provide real-time assistance to clients regarding machine operations, addressing queries and technical glitches promptly.

Client Training: Conduct detailed training sessions for client staff on the safe and efficient operation of the composting equipment.

Service Reporting: Maintain meticulous records of service calls, parts replaced, and machine performance logs through digital reporting tools.

Spare Parts Management: Monitor and manage the inventory of essential spare parts to ensure quick turnaround times for repairs.

Customer Feedback: Act as the technical face of the company, gathering feedback to help the R&D team improve product design and durability.

Skills & Qualifications

Educational Qualification: Diploma or B.E. / B.Tech in Mechanical, Electrical, or Mechatronics Engineering.

Experience: Fresher or 1–3 years of experience in the maintenance and servicing of industrial machinery or waste management systems.

Technical Proficiency: Strong understanding of mechanical assemblies, electrical circuits, and PLC-based control systems.

Problem-Solving: Ability to think on your feet and resolve complex technical issues under pressure at client locations.

Communication Skills: Clear verbal communication to explain technical procedures to non-technical users in English and the local language.

Physical Stamina: Comfort with field-based work, including handling tools and working in various industrial or outdoor environments.

Tech-Savvy: Proficiency in using mobile service apps, MS Office, and basic reporting software.

Time Management: Ability to manage a daily schedule of multiple service calls across different geographic regions.

Desired Attributes

Customer-Centric: Dedicated to ensuring client satisfaction through high-quality service and reliability.

Safety Conscious: Strict adherence to safety protocols and the use of Personal Protective Equipment (PPE).

Disciplined: Punctual and organized in documenting site visits and technical findings.

Two-Wheeler: Must own a two-wheeler with a valid driving license for frequent field travel.

Salary & Remuneration

Salary Package: CTC ₹2.50 Lakhs to ₹4.20 Lakhs (commensurate with experience).

Incentives: Performance-linked bonuses based on service efficiency and client retention.

Other Allowances: Comprehensive Travelling Allowance (TA), Mobile Allowance, and necessary tool kits provided.

About the Company

Enviro Genesis Solution is an ISO-certified company founded in 2018, specializing in innovative automatic waste composting machines and services.