Service Engineer

Plugzmart incorporated; Delhi; On-site; INR 450,000 - 650,000; Full time

Job summary

Plugzmart incorporated seeks a proactive Field Service Engineer to install, commission, troubleshoot, and maintain complex electrical and mechanical systems at client sites across Delhi. You will ensure system reliability, safety, and optimal performance while delivering on-site technical support and customer training.

The role demands strong hands-on skills with electrical wiring, control panels, PLC/HMI programming, and preventive maintenance, along with excellent communication and

Qualifications

• Diploma or associate/bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum 2+ years of hands-on experience in field service, installation, commissioning, or maintenance of industrial electrical/mechanical systems.
• Proven ability to read, interpret, and apply electrical schematics, wiring diagrams, and technical documentation.
• Experience with PLCs (e.g., Siemens S7, Allen-Bradley), HMIs, and basic industrial automation systems.

Responsibilities

• Install, commission, and maintain electrical and mechanical systems at customer premises.
• Diagnose and resolve complex faults in wiring, control panels, and electrical systems using diagnostic tools and technical documentation.
• Interpret and apply wiring diagrams, schematics, and technical drawings to support accurate system setup, modifications, and repairs.
• Perform scheduled preventive maintenance to minimize unplanned downtime and extend equipment lifecycle.
• Assemble and modify control panels, fabricate cable harnesses, and perform termination tasks.
• Maintain adherence to SOPs, OSHA safety regulations, and industry standards (e.g., NFPA 70E, NEC).
• Deliver on-site customer training and responsive technical support.
• Prepare comprehensive service reports with root-cause analysis, resolutions, and recommendations for future improvements.
• Collaborate with R&D, design, and engineering teams to translate field feedback into product enhancements.
• Respond promptly to emergency breakdowns, prioritizing safety and business impact.

Skills

Electrical wiring

Panel assembly

PLC/HMI programming

Wiring diagrams

Soldering

Crimping

Cable harnessing

Multimeter

Oscilloscope

Preventive maintenance

Safety compliance

Education

Electrical/Mechanical Diploma

Tools

ServiceMax

Field Service Lightning

Job description

About Us

We are a dynamic and innovative organization at the forefront of delivering advanced electrical and mechanical solutions across diverse industries. Our mission is to empower clients with reliable, high-performance systems- backed by expert engineering, responsive service, and a commitment to excellence. We foster a collaborative, safety-first culture where curiosity, accountability, and continuous improvement drive our success.

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Role Summary

We are seeking a skilled and proactive Field Service Engineer to join our growing technical team. In this hands-on role, you’ll be responsible for the installation, commissioning, troubleshooting, and preventive maintenance of complex electrical and mechanical systems at client locations. You’ll serve as a trusted technical partner- ensuring system reliability, safety, and optimal performance- while contributing valuable field insights to our R&D and engineering teams. This is an ideal opportunity for a detail-oriented, customer-focused technician who thrives in dynamic, fast-paced environments and takes pride in delivering exceptional service.

Key Skills & Competencies

• Technical Expertise: Electrical wiring, control panel assembly & troubleshooting, PLC/HMI programming (e.g., Siemens, Allen-Bradley), interpretation of wiring diagrams, schematics, and technical drawings
• Hands-on Proficiency: Soldering, crimping, cable harnessing, use of test equipment (multimeter, oscilloscope)
• System Knowledge: Preventive maintenance, automation systems, safety protocols (OSHA, NFPA 70E), and industry standards
• Soft Skills: Strong problem-solving & analytical thinking, clear communication (written & verbal), customer relationship management, and cross-functional collaboration

Role Responsibilities

• Install, commission, and maintain electrical and mechanical systems at customer premises- ensuring accuracy, safety, and performance compliance.
• Diagnose and resolve complex faults in wiring, control panels, and electrical systems using diagnostic tools and technical documentation.
• Interpret and apply wiring diagrams, schematics, and technical drawings to support accurate system setup, modifications, and repairs.
• Perform scheduled preventive maintenance to minimize unplanned downtime and extend equipment lifecycle.
• Assemble and modify control panels, fabricate cable harnesses, and execute precision crimping, soldering, and termination tasks.
• Maintain strict adherence to company SOPs, OSHA safety regulations, and industry standards (e.g., NFPA 70E, NEC).
• Deliver on-site customer training and responsive technical support- building confidence and satisfaction through clear, actionable guidance.
• Prepare comprehensive service reports documenting work performed, root-cause analysis, resolutions, and recommendations for future improvements.
• Collaborate with R&D, design, and engineering teams to translate field feedback into product and system enhancements.
• Respond promptly to emergency breakdowns, prioritizing critical site visits based on business impact and safety risk.

Qualifications & Requirements

• Diploma or associate/bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Minimum 2+ years of hands-on experience in field service, installation, commissioning, or maintenance of industrial electrical/mechanical systems.
• Proven ability to read, interpret, and apply electrical schematics, wiring diagrams, and technical documentation.
• Experience working with PLCs (e.g., Siemens S7, Allen-Bradley ControlLogix/CompactLogix), HMIs, and basic industrial automation systems.
• Strong practical skills in panel wiring, cable management, crimping, soldering, and using test equipment (multimeter, oscilloscope, insulation testers).
• Familiarity with workplace safety standards (e.g., OSHA, NFPA 70E) and internal compliance procedures.
• Effective communication and interpersonal skills- essential for engaging with clients, internal teams, and cross-functional stakeholders.

Preferred Qualifications

• Certifications such as Certified Control Systems Technician (CCST), NETA ATS, or other industry-recognized credentials.
• Experience with SCADA systems, industrial networking (Modbus, Ethernet/IP), or renewable energy integration (solar, battery storage).
• Familiarity with CAD tools (e.g., AutoCAD Electrical) for reviewing or annotating technical drawings.
• Experience supporting multi-site operations with frequent travel (up to 50-70%, as needed).
• Proficiency with CMMS or field service management software (e.g., ServiceMax, Field Service Lightning).

What We Offer

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Skills

mech design,soldering,sheet metal,customer,maintenance