Service Engineer

Bromma; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Bromma in India is seeking a Service Engineer to lead commissioning of high complexity cargo handling equipment and provide expert advisory services to customers and contractors. You will ensure installations meet specifications and are maintained efficiently.

Your responsibilities include conducting commissioning and warranty repair, handling preventative and reactive service calls, offering technical training, and documenting work with recommendations for improvements.

Qualifications

• Diploma in Engineering or equivalent with 10+ years in the Cargo Management Industry.
• Strong technical knowledge of product and service processes, including the ability to read electrical and mechanical drawings.
• Experience with PLC software programming preferred.
• Excellent written and verbal communication with all levels of management.
• Ability to work independently and as part of a team.

Responsibilities

• Expert commissioning & repair: conduct comprehensive spreader commissioning, installation, and warranty repair work on new equipment.
• Reactive & preventative service: perform preventative and reactive service calls, including diagnosis and repair of products and systems to meet customer specifications.
• Technical consulting & inspection: provide expert technical assistance and advice for installation and troubleshooting, and carry out site inspections upon customer request.
• Customer training: deliver technical training and knowledge transfer to customers on product maintenance, troubleshooting, and repair.
• Reporting & sales support: maintain accurate job and project records, report on completed work with future recommendations, and identify potential RUP opportunities for sales management.

Skills

PLC programming

Electrical drawings

Mechanical drawings

Communication skills

Education

Diploma in Engineering

Job description

Join us and take your career to the next level

As a Service Engineer , you will be responsible for performing commissioning of high complexity products and providing advisory services to customers and/or third-party contractors on existing and/or new equipment and components. Your role is critical for ensuring products are installed correctly and maintained efficiently to meet customer specifications.

What are your key responsibilities

Expert Commissioning & Repair: Conduct comprehensive spreader commissioning, installation, and warranty repair work on new equipment.

Reactive & Preventative Service: Perform preventative and reactive service calls, including diagnosis and repair of products and systems to meet customer specifications.

Technical Consulting & Inspection: Provide expert technical assistance and advice for installation and troubleshooting, and carry out site inspections upon customer request.

Customer Training: Deliver technical training and knowledge transfer to customers on product maintenance, troubleshooting, and repair.

Reporting & Sales Support: Maintain accurate job and project records, report on completed work with future recommendations, and identify potential RUP (Repair/Upgrade) opportunities for sales management.

What we offer you

"There’s real pride in the quality of the machines. That’s what keeps customers coming back."

Rewards that truly count: We offer meaningful development opportunities through varied assignments, fair and gender-neutral pay, and flexible working conditions - all within a culture that values your growth and celebrates success.

Safety that moves us forward: Build your career with a company rooted in safety since the 1940s, ensuring stability and an environment that empowers you to speak and be heard.

People who move together: You’ll collaborate with people who build lasting relationships through global expertise, connections, and a commitment to sustainability.

Purpose that drives change: You’ll contribute to solutions that transform global trade, creating environmental and operational innovations. You’ll be in the driver’s seat of ideas, developing digital technologies that set industry standards and position us as the forerunner.

Become part of our global network of 5,200 professionals across 120+ countries, where your work drives innovation, sustainability, and meaningful impact around the world.

What you bring to the role

Qualification and Experience:Hold a Diploma in Engineering or equivalent, with a minimum of 10 years of relevant experience in the Cargo Management Industry.

Strong Technical Acumen:Possess strong technical knowledge of the product and service processes, including the ability to read electrical and mechanical drawings.

Software Skills (Preferred):A strong understanding of, and experience in, PLC software programming is preferred.

Communication and Influence:Demonstrate good written and communication skills with all levels of management, including the ability to effectively present and influence others.

Independent Team Player:Exhibit a high level of initiative and the ability to work independently on assignments and projects, while also being a collaborative team player.