SERVICE ENGINEER

Covaicareers.com; Coimbatore District; On-site; INR 250,000 - 420,000; Full time

Job summary

Covaicareers.com is seeking a field service engineer to install, commission, test, and service centralized lubrication systems at customer sites across Tamil Nadu. You will travel to client locations, perform routine maintenance, diagnose faults, and ensure systems run reliably.

You will provide technical guidance, support emergency calls, prepare reports, maintain spares inventory, and drive AMC opportunities while upholding safety standards.

Responsibilities

• Install, commission, and test centralized lubrication systems at customer sites.
• Perform preventive maintenance, breakdown maintenance, and troubleshooting of lubrication systems.
• Diagnose mechanical and electrical faults and provide effective solutions within the committed turnaround time.
• Conduct inspections and ensure proper functioning of lubrication equipment after installation and servicing.
• Provide technical support and guidance to customers regarding system operation, maintenance, and best practices.
• Attend emergency service calls and resolve customer issues promptly to minimize equipment downtime.
• Coordinate with the design, production, and sales teams for technical support and customer requirements.
• Prepare service reports, installation reports, and maintenance records after every site visit.
• Maintain service schedules and ensure timely completion of assigned service activities.
• Assist in product demonstrations, commissioning, and customer training programs.
• Identify opportunities for Annual Maintenance Contracts (AMC), spare parts sales, and system upgrades.
• Maintain inventory of service tools, spare parts, and consumables required for field service activities.
• Ensure compliance with safety standards and company procedures while working at customer sites.
• Build and maintain strong relationships with customers by providing professional and timely service.
• Travel extensively to customer locations for installation, maintenance, troubleshooting, and technical support.
• Report recurring technical issues and recommend product improvements based on field observations.
• Ensure customer satisfaction through quality service and timely issue resolution.
• Perform any other service-related responsibilities assigned by the management.

Job description

• Install, commission, and test centralized lubrication systems at customer sites.
• Perform preventive maintenance, breakdown maintenance, and troubleshooting of lubrication systems.
• Diagnose mechanical and electrical faults and provide effective solutions within the committed turnaround time.
• Conduct inspections and ensure proper functioning of lubrication equipment after installation and servicing.
• Provide technical support and guidance to customers regarding system operation, maintenance, and best practices.
• Attend emergency service calls and resolve customer issues promptly to minimize equipment downtime.
• Coordinate with the design, production, and sales teams for technical support and customer requirements.
• Prepare service reports, installation reports, and maintenance records after every site visit.
• Maintain service schedules and ensure timely completion of assigned service activities.
• Assist in product demonstrations, commissioning, and customer training programs.
• Identify opportunities for Annual Maintenance Contracts (AMC), spare parts sales, and system upgrades.
• Maintain inventory of service tools, spare parts, and consumables required for field service activities.
• Ensure compliance with safety standards and company procedures while working at customer sites.
• Build and maintain strong relationships with customers by providing professional and timely service.
• Travel extensively to customer locations for installation, maintenance, troubleshooting, and technical support.
• Report recurring technical issues and recommend product improvements based on field observations.
• Ensure customer satisfaction through quality service and timely issue resolution.
• Perform any other service-related responsibilities assigned by the management.