Service Engineer

Sara International; Chennai; On-site; INR 350,000 - 520,000; Full time

Job summary

Sara International seeks an experienced Installation & Service Engineer to handle installation, commissioning, troubleshooting and maintenance of technical textile machinery at customer locations across India.

The role also covers after-sales service, spare parts sales, AMC management and customer relationship management, with extensive travel across the country.

Qualifications

• Hands-on experience with installation and servicing of industrial/textile machinery.
• Basic knowledge of PLC, control systems, pneumatics and hydraulics.
• Ability to troubleshoot mechanical and electrical issues.
• Experience in maintenance and spare parts coordination.

Responsibilities

• Install and commission textile machinery at customer sites.
• Coordinate with suppliers for technical support and spare parts.
• Provide operation and maintenance training to customers.
• Prepare service reports and installation records.
• Support AMC renewals and machine upgrades.

Skills

Machinery installation

Electrical troubleshooting

PLC basics

Maintenance

Communication

Customer handling

Education

Diploma/B.Tech/B.E. – Mechanical/Textile/Electrical/Mechatronics

Job description

Job Title: Installation & Service Engineer Technical Textile Machinery

Location: Chennai, Tamil Nadu
Department: Technical Service / After Sales
Experience: 2–7 Years
Qualification: Diploma / B.Tech / B.E. – Mechanical, Textile, Electrical or Mechatronics Engineering
Industry: Technical Textile / Textile Machinery / Industrial Machinery

Job Summary

We are looking for an experienced Installation & Service Engineer to handle installation, commissioning, troubleshooting and maintenance of technical textile machinery at customer locations across India.

The candidate will also be responsible for after-sales service, spare parts sales, AMC management and customer relationship management.

Key Responsibilities

• Install, commission and conduct trial runs of technical textile machinery at customer sites.
• Handle machine assembly, alignment, calibration and electrical connections.
• Diagnose and troubleshoot mechanical, electrical, pneumatic and control system issues.
• Conduct preventive maintenance and breakdown servicing.
• Provide machine operation and maintenance training to customers.
• Coordinate with international machine suppliers for technical support.
• Identify spare parts requirements, prepare quotations and follow up with customers.
• Support spare parts sales, AMC renewals and machine upgrades.
• Maintain service reports, installation records and customer documentation.
• Build strong relationships with customers and ensure timely service support.

Machines Handled

• CNC Automatic Cutting Machines
• High Frequency Welding Machines
• Hot Air & Hot Wedge Welding Machines
• Cutting & Sealing Machines
• Geogrid Production Machines

Required Skills

• Hands-on experience in industrial/textile machinery installation and servicing.
• Good knowledge of mechanical and electrical troubleshooting.
• Basic understanding of PLC, control systems, pneumatics and hydraulics.
• Knowledge of machine maintenance and spare parts identification.
• Strong communication and problem-solving skills.
• Customer handling and service coordination skills.

Experience & Other Requirements

• 2–7 years of relevant experience in machine installation, commissioning or after-sales service.
• Willingness to travel extensively across India (50–60%).
• Ability to independently handle customer site visits and technical assignments.