Service Engineer

Super Sales India; Madurai District, Coimbatore District, Erode; Hybrid; INR 350,000 - 550,000; Full time

Job summary

Super Sales India is seeking a skilled technician to ensure timely installation and commissioning of textile machinery at customer sites. You will diagnose issues, provide technical solutions, and maintain detailed records of service activities.

The ideal candidate holds a Diploma or B.Tech in Textile Technology with 3–8 years of hands-on experience in installation, commissioning, maintenance or field service of industrial textile equipment.

Qualifications

• 3–8 years of experience in installation, commissioning, maintenance or field service of industrial/textile machinery.

Responsibilities

• Ensure timely completion of machine installation and commissioning within the prescribed schedule.
• Attend to technical and technological complaints related to machines installed at customer locations.
• Diagnose complaints and provide appropriate technical solutions to ensure effective and timely closure.
• Maintain accurate records of installation, commissioning, service visits and complaint closures.
• Create positive awareness among customers regarding machine performance, capabilities and operational benefits.
• Coordinate with internal teams and the principal for resolving critical technical and technological issues.

Education

Diploma / B.Tech in Textile Technology

Job description

Role & responsibilities

• Ensure timely completion of machine installation and commissioning within the prescribed schedule.
• Attend to technical and technological complaints related to machines installed at customer locations.
• Diagnose complaints and provide appropriate technical solutions to ensure effective and timely closure.
• Maintain accurate records of installation, commissioning, service visits and complaint closures.
• Create positive awareness among customers regarding machine performance, capabilities and operational benefits.
• Coordinate with internal teams and the principal for resolving critical technical and technological issues.

Preferred candidate profile

• Diploma / B.Tech in Textile Technology
• 3 - 8 years of experience in installation, commissioning, Maintenance or field service of industrial/textile machinery.