Service Delivery Project Manager

Jio; Delhi; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Jio seeks a Service Delivery Project Manager in Delhi to lead end-to-end technical solutions delivery projects. You will manage the complete project scope and deliverables as per contract, coordinating with circles, NHQ, NOC and external stakeholders for timely execution.

The role requires 5–12 years of experience, BE/B.Tech and PMP certification, with a focus on risk management, KPI/SLA monitoring and customer satisfaction.

Qualifications

• Experience: 5–12 years in delivery project management.
• BE/B.Tech with PMP certification required.

Responsibilities

• Responsible for end to end Technical Solutions Delivery Project Management
• Manage the delivery of complete project scope and committed deliverables as per the contract
• Technical solution and services Implementation as per customer requirements (DLD LLD)
• Manage project activities, risks and resource requirements during the project lifecycle
• Regular monitoring and reporting of the progress of projects to all the stakeholders internal and external
• Review monitor project KPIs/SLAs as per the contract Ensure SLA compliance in coordination with internal teams at Circles, NHQ, NOC and relevant external stake holders
• Advise project changes and interventions to achieve project output in consultation with customer/sales/business/cross functional teams
• Manage vendor relationships to ensure efficient service deliverables and RMA processing
• Maintain close interface with customer and project stakeholders for smooth and timely execution of projects

Skills

Project management

Education

BE/B.Tech

PMP Certificate

Job description

Jio is inviting application for the role Service Delivery Project Manager

Requirement

Experience : 05-12 years

Education: BE/B.Tech and PMP Certificate

Job Description

• Responsible for end to end Technical Solutions Delivery Project Management
• Manage the delivery of complete project scope and committed deliverables as per the contract
• Technical solution and services Implementation as per customer requirements (DLD LLD)
• Manage project activities, risks and resource requirements during the project lifecycle
• Regular monitoring and reporting of the progress of projects to all the stakeholders internal and external
• Review monitor project KPIs/SLAs as per the contract Ensure SLA compliance in coordination with internal teams at Circles, NHQ, NOC and relevant external stake holders
• Advise project changes and interventions to achieve project output in consultation with customer/sales/business/cross functional teams
• Manage vendor relationships to ensure efficient service deliverables and RMA processing
• Maintain close interface with customer and project stakeholders for smooth and timely execution of projects