Service Delivery Associate

QR Solutions; Tiruchirappalli; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Job summary

QR Solutions seeks a Project Coordinator to bridge clients and internal teams, ensuring transparent updates and on-time delivery. You will document requirements, track progress, and coordinate with Salesforce, Testing, and Web Development teams to align client expectations with execution.

This non-development role is ideal for growth in Client Servicing, Project Operations, or Delivery Management within QR Solutions.

Qualifications

• Experience documenting requirements and action items clearly.
• Ability to track milestones and report progress.
• Skill in scheduling, coordinating and managing stakeholders.

Responsibilities

• Serve as the primary client contact and ensure professional communication.
• Coordinate with Salesforce, Testing, Web, and Integration teams on deliverables and timelines.
• Document meeting minutes, requirements, and change requests accurately.
• Track milestones, identify risks, and raise bottlenecks proactively.
• Prepare concise status reports and maintain project trackers.

Skills

Client communication

Project coordination

Documentation

Progress tracking

Tools

Salesforce

Testing

MERN Stack

Shopify

Integrations

Job description

The Project Coordinator will serve as the communication bridge between clients and internal project teams, ensuring transparent updates, smooth coordination, and timely delivery of all project commitments. The role involves requirement documentation, progress tracking, scheduling, reporting, and ensuring alignment between

client expectations and internal execution. The coordinator will work closely with teams across Salesforce, Testing, Web Development (MERN Stack, Shopify), and Integrations. This is a non-development role suitable for individuals looking to grow in Client Servicing, Project Operations, or Delivery Management.

Key Responsibilities:

• Serve as the primary point of contact for clients and ensure clear, professional communication.
• Coordinate with Salesforce, Testing, Web, and Integration teams on deliverables and timelines.
• Document requirements, meeting minutes, action items, and change requests accurately.
• Track project milestones, identify risks, and raise bottlenecks proactively.
• Prepare concise status reports and maintain project trackers and documentation.
• Ensure alignment of deliverables, quality standards, and timelines across teams.