Service Coordinator Offrole

Consumer Durables; Dadri; On-site; INR 305,000 - 365,000; Full time

Job summary

Offrole in Noida is seeking a Service Coordinator to manage service calls, coordinate technicians and address customer complaints, ensuring timely responses and smooth operations for the home appliance services team. You will schedule preventive maintenance, handle AMC coordination and renewals, maintain service records and prepare basic reports, coordinating with customers, dealers and service partners.

Requires 3+ years of experience, and basic MS Excel and email skills; salary up to ₹30,000

Qualifications

• Experience in AMC coordination/management.
• Basic knowledge of MS Excel and email.

Responsibilities

• Coordinate service calls, technicians and customer complaints.
• Schedule and monitor preventive maintenance activities.
• Handle AMC coordination, renewals and service schedules.
• Follow up on pending complaints until closure.
• Coordinate with customers, technicians, dealers and service partners.
• Maintain service records and prepare basic reports.

Skills

AMC coordination

Coordination

3+ years experience

Tools

MS Excel

Email

Job description

HIRING SERVICE COORDINATOR - Offrole

Location:Noida

Salary: Up to 30,000/month

Experience: 3+ Years

Key Responsibilities

• Coordinate service calls, technicians and customer complaints.
• Schedule and monitor preventive maintenance activities.
• Handle AMC coordination, renewals and service schedules.
• Follow up on pending complaints until closure.
• Coordinate with customers, technicians, dealers and service partners.
• Maintain service records and prepare basic reports.

Requirements

• Mandatory: Experience in AMC coordination/management.
• Basic knowledge of MS Excel and email.