About the Business & Position Overview
Job Profile
Key Responsibilities
- Rental Sales Revenue
- Rental Contract Stabilization
- Rental contracts Profitability
- Business Development
- Customer satisfaction
- Systems and Processes Deployment
- Organizational Imperatives
Job Description
The incumbent would be responsible for the following:
- 1.Rental fleet Equipment -a.Ensuring upkeep and repairs of Rental Fleet at siteb.Ensuring Preventive Maintenance of all rental assets to minimize downtime and extend asset life.
- 2.Rental Contract Stabilization -a.Supporting field Teams for contract start-up and stabilization to ensure smooth operations.b.Coordinating Prompt retrieval of assets on contract closure.c.Handling, managing and overseeing the contract manpower at site
- 3. Rental contracts Profitability -a.Driving initiatives to enhance profitability across Rental Contractsb.. Planning and managing parts inventory to meet onsite requirements efficiently.c.Monitoring and reducing the FRT (First Response Time), MTTR (Mean Time to Repair) ensuring strict adherence to operational processes.
- 4.Business Development -. Establish and maintain strong connections with all rental customers to identify new opportunities and strengthen relationships.
- 5.Customer satisfaction -a.Addressing and resolving customer escalations and equipment breakdowns promptly.b.Conducting regular Site Visits to all Customers within the assigned regionc.Implementing improvements in onsite execution to enhance customer experience and service delivery.
- 6.Systems and Processes Deployment -a.Developing and maintaining Dashboard for performance tracking and Planningb.Ensuring complete usage of EAM (Enterprise Asset Management) for operational efficiency.c.Evaluating Manpower effectiveness and conduct training programs to build capabilities.
- 7.Organizational Imperatives -a.Team Development: Fostering the growth and development of team members and subordinates.b.Formulate plans and track metrics for key business processes under Enterprise Risk Managementc.Achieving Operational Excellence through TPM, Kaizen, 5S, TOC, GreenCo and CII Business Excellenced.Understanding and ensuring compliance with all statutory requirements and internal processes.
Qualification Details
Essential Qualification :
Degree / Diploma in Engineering OR Graduate in any discipline
Preferred Qualification :
Degree / Diploma in Engineering (Science/Diesel / Electrical / Mechanical / Automobile)
Experience Details
Essential Experience :
2 years of work experience for Degree in Engineering OR 4 years of work experience for Diploma in Engineering / Graduate in any discipline
Preferred Experience :
2 years of relevant work experience for Degree in Engineering 4 years of relevant work experience for Diploma in Engineering / Graduate in any discipline (Forklift maintenance/ site in-charge. Flair to travel)
Special Skills
Essential : 1.Interpersonal Communication Skills2.Technical Know How3.Flair for TravelPreferred : -