Assistant Manager || Fleet Management/Logistics - Mumbai

Zoho; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zoho in Mumbai is seeking an Assistant Manager for Fleet Management and Logistics to drive end-to-end branch operations, rental fleet oversight, system monitoring, and process compliance. The role requires strong analytical skills, cross-functional coordination, and regular branch engagement to ensure seamless operations across the network; travel to branches will be required.

You will coordinate with IT for software updates, monitor dashboards and fleet metrics, manage assets, and ensure timely

Qualifications

• 6+ years of experience in operations, fleet management, logistics, or related fields.
• Experience in rental equipment operations will be an added advantage.

Responsibilities

• Rentals: act as SPOC for Rental Equipment Management Software across branches.
• Coordinate with IT/software providers for system updates, access, and escalations.
• Ensure accurate data entry, process adherence, and software usage across branches.

Skills

Analytical skills

Reporting skills

Coordination

Communication abilities

Process-driven mindset

Audits and corrective actions

Operational problem-solving

Decision-making capability

Willingness to travel

Tools

MS Excel

ERP tools

Rental management software

Job description

Assistant Manager || Fleet Management/Logistics - Mumbai

Job Description

Role Overview

Operations will support the end-to-end operationalefficiency of branch functions, rental fleet management, system monitoring, andprocess compliance. The role requires strong analytical skills, coordinationwith cross-functional teams, and regular branch engagement to ensure seamlessoperations across the network.

Key Responsibilities

1. 1. Rental Equipment Software & System Management
   • Act as the Single Point of Contact (SPOC) for the RentalEquipment Management Software for all branches.
   • Coordinate with IT / software providers for systemupdates, issue resolution, user access, and escalations.
   • Ensure accurate data entry, process adherence, andutilization of the software across branch teams.
2. 2. Monitoring, Analysis & Escalations
   • Monitor daily operational dashboards, fleet utilizationreports, service logs, and TAT compliance.
   • Conduct trend analysis, identify deviations, and highlightabnormalities to relevant stakeholders.
   • Drive timely escalations for operational bottlenecks,system issues, and process non-compliance.
3. 3. Rental Fleet & FAR (Fixed Asset Register) Analysis
   • Track and analyse the Rental Fleet performance,availability, deployment, utilization, and downtime.
   • Maintain and verify FAR data related to rental equipment.
   • Identify underutilized assets and provide recommendationsfor redeployment or redistribution.
4. 4. Branch RAU & Stock Request Analysis
   • Review RAU (Rental Asset Utilization) reports frombranches.
   • Analyze stock requests to ensure demand justification,availability, and alignment with inventory planning.
   • Coordinate with procurement, logistics, and branch teamsfor stock fulfilment and optimization.
5. 5. Branch Visits
   • Conduct periodic branch visits to assess operationalprocesses, equipment condition, documentation, and software usage.
   • Prepare visit reports highlighting gaps, action plans, andprocess improvement opportunities.
6. 6. Service Calls & Spares Consumption
   • Monitor service call logs, issue closure timelines, andservice cost analysis.
   • Track spares consumption patterns, identify abnormalities,and optimize preventive maintenance activities.
   • Coordinate with service teams to ensure adherence to SLAs.
7. 7. Revenue Monitoring
   • Analyze Branch-wise and System-wise revenue performance.
   • Identify revenue leakages, missed billing opportunities,or underutilization of rental assets.
   • Collaborate with sales and branch teams to improve revenuerealization.
8. 8. Licenses Monitoring
   • Maintain updated records of operational, software, andcompliance-related licenses.
   • Track renewal cycles and ensure timely renewals to avoidbusiness disruptions

• Strong analytical and reporting skills
• Proficiency in MS Excel, ERP tools, and rental managementsoftware
• Excellent coordination and communication abilities
• Process-driven mindset with attention to detail
• Ability to conduct audits and drive corrective actions
• Operational problem-solving and decision-making capability

Key Attributes –

• Result-oriented and proactive
• Willingness to travel for branch visits
• Ability to multitask and manage cross-functionalinteractions
• High sense of ownership and accountability.

Requirements

Qualifications & Experience –

• 6+ years of experience in operations, fleet management,logistics, or related fields
• Experience in rental equipment operations will be an addedadvantage