Service & Application Engineer

Dynotech Instruments; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Dynotech Instruments seeks a technically strong Technical Service Engineer for installation, commissioning and servicing of industrial machinery, including laser systems and optics. You will work directly on machines at customer sites across India, handling troubleshooting, maintenance, and training.

The role requires 2‑5 years of hands‑on experience, a Diploma/B.Tech in related fields, and willingness to travel extensively.

Qualifications

• Requires 2-5 years of hands-on experience in installation, commissioning, servicing, alignment, maintenance or repair of industrial machines.
• Experience working directly on machines at customer sites is highly preferred.
• Diploma / B.Tech in Electronics, Mechanical, Instrumentation, or Laser/Optics Engineering (or equivalent hands-on track record).

Responsibilities

• Independently install and commission equipment at customer sites.
• Configure machine software, interfaces and system parameters.
• Perform laser focusing, calibration and functional verification.
• Diagnose and resolve mechanical, electrical, optical, software and machine-control issues.
• Provide operator and customer training on machine operation and safety.

Skills

Installation & Commissioning

Troubleshooting

Laser systems

Optics alignment

Automation systems

CNC/motion systems

Customer-site support

Education

Diploma / B.Tech in Electronics, Mechanical, Instrumentation, or Laser/Optics Engineering

Tools

Galvo scanners

RF power supplies

Laser safety interlocks

Job description

Location:

New Delhi / Pan India Travel

Key Requirement:

We are looking for a technically strong Technical Service Engineer with hands-on experience in the installation, commissioning, maintenance, alignment, troubleshooting, and servicing of industrial machinery, preferably involving laser systems, optics, automation, CNC/motion systems, or related technologies.

The candidate should be comfortable working directly on machines and handling customer-site technical activities independently.

Key Technical Activities

• Machine installation and commissioning
• Laser alignment, focusing, and basic optical checks
• Machine calibration and functional verification
• Software installation and configuration
• Material and application trials
• Hardware and software troubleshooting
• Exhaust and fume extraction setup and troubleshooting
• Customer/operator training
• Preventive and corrective maintenance

Key Responsibilities:

Machine Installation & Commissioning

• Independently install and commission equipment at customer sites.
• Perform machine unpacking, mechanical installation, electrical connections and initial system checks.
• Configure machine software, communication interfaces and required system parameters.
• Perform focusing, calibration and functional verification.
• Verify laser operation, safety interlocks, exhaust system and other machine safety features.
• Conduct complete installation acceptance tests before customer handover.

Service & Troubleshooting

• Diagnose and resolve mechanical, electrical, electronic, optical, software, and machine-control issues.
• Carry out preventive maintenance and corrective service activities.
• Identify root causes of machine failures and implement appropriate corrective actions.
• Coordinate with OEM technical teams for complex technical issues when required.
• Maintain service reports, installation records, and troubleshooting documentation.

Application & Customer Support

• Support customers during machine trials and application development.
• Conduct material/application trials and optimize basic process parameters.
• Provide operator and customer training on machine operation, safety, and basic troubleshooting.
• Maintain professional communication and strong customer relationships.

Required Qualifications & Experience:

Direct Hands-on Experience:

• 2-5 years of practical experience in installation, commissioning, servicing, alignment, maintenance, or repair of industrial machines.
• Experience working directly on machines at customer sites is highly preferred.

Education:

Diploma / B.Tech in Electronics, Mechanical, Instrumentation, or Laser/Optics Engineering (or equivalent hands‑on industry track record).

Technical Skills:

• CO and fiber laser systems
• Laser optics and beam alignment
• RF power supplies
• Galvo scanners
• Motion‑control systems and axes
• Electrical and electronic systems
• Machine calibration
• Industrial automation and communication interfaces
• Laser safety and interlock systems
• Class 1 / Class 2 / Class 4 laser safety requirements
• Filtration and exhaust/fume extraction systems
• Basic machine software and troubleshooting

Travel & Customer Interaction

• Willingness to travel extensively across India for customer installations, commissioning, service, and application support.
• Comfortable working at industrial and research customer sites.
• Good professional communication and customer‑handling skills.
• Ability to work independently as well as coordinate with internal and international OEM technical teams.