Service Analyst_6 Months Contract_Mumbai

Adecco India; Mumbai; On-site; INR 320,000 - 420,000; Part time

Job summary

Adecco India is seeking a candidate for a payments operations role in Mumbai. The person will handle loan payment applications, EMI processing, settlements, and related banking operations, ensuring accuracy and compliance with internal and regulatory standards.

The position is a 6-month contract with office-based work on bank working days, 9:30 a.m. to 6:30 p.m., and fresher candidates are considered suitable. Immediate joining preferred.

Qualifications

• Mandatory skills include payments operation.
• Experience range: 0-1 year.

Responsibilities

• Handling day-to-day activities related to loan payment applications (EMI banking, part payments, foreclosure, settlements, write-offs) in line with bank policies and regulatory requirements.
• Processing daily CTS inward clearing, RTGS/NEFT, and ACH debit/credit files timely.
• Ensuring timely NACH inward/outward mandates processing.
• Managing customer requests via branches and customer care units.
• Daily reconciliation of office accounts and timely rectification of transactions to avoid breaks.
• DSA accounting for amortization of expenses monthly.
• Finacle uploads for cash collections against EMIs, settlements and write-offs; posting manual settlements.

Skills

Payments operation

Job description

Note:

• Specific/ mandatory skills: Payments operation.
• Experience range: 0-1 year
• Open to considering fresher candidates (Yes/No): Yes
• Open to considering relocation/ non-local candidates (Yes/No): No
• Contract duration: 6 months.
• Shift timings: 9.30 a.m. to 6.30 p.m.
• Number of days work from office: All Bank working days.

Responsibilities:

• Handling all day-to-day activities related to loan payment application viz loan EMI banking, part payment, foreclosure, settlement, write off processing as per Banks policy. This role ensures that there is timely and error free execution of transaction processing in full compliance with the internal standards and external regulatory requirements.
• Handling of daily CTS inward clearing, RTGS/NEFT processing, ACH debit/credit files processing in timely manner.
• Ensuring timely processing of NACH inward and outward mandates.
• Managing customer requests received through various channels like Branch, Customer care units.
• The role involves daily reconciliation of various office accounts and ensures timely rectifications of transactions to avoid any breakage.
• DSA Accounting for Amortization of expenses on monthly basis.
• Menu based uploads in Finacle such as upload of cash collected by DMU team against Emis, Settlements and Write off cases & also passing off manual entries of Settlements and Write off cases.
• Taking up new projects of the bank which is assign by the management and ensuring successful and timely closure.
• The role will be responsible to closely work with all stakeholders and coordination ensuring closures of all Audit points.