Service Advisor

Vutto; Jaipur; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Health benefits

Flexible work timings

Job summary

Vutto in India is hiring a sales professional to onboard used bike dealers across Jaipur and the Delhi region. You will greet dealers, understand vehicle issues, prepare job cards, and provide cost estimates and timelines to drive quick onboarding.

The role demands strong communication, solid two-wheeler knowledge, problem-solving, and upselling skills in a fast-paced startup. You’ll coordinate with technicians, keep dealers informed, and build durable partnerships for growth.

Qualifications

• Good communication and customer handling skills.
• Solid knowledge of two-wheelers and their common issues.
• Ability to identify root causes and coordinate solutions.
• Proven sales and upselling abilities to drive additional services.
• Capable of staying effective under pressure in a fast-paced setting.

Responsibilities

• Greet customers and understand vehicle issues or service requirements
• Prepare job cards with accurate details of complaints and required work
• Provide cost estimates, timelines, and service recommendations
• Coordinate with technicians to ensure proper diagnosis and repair
• Keep customers informed about service progress and delays
• Upsell additional services, accessories, or maintenance packages
• Conduct final inspection before vehicle delivery
• Explain work done and charges to customers clearly
• Ensure high customer satisfaction and handle complaints professionally

Skills

Communication skills

Two-wheeler knowledge

Problem-solving

Sales & upselling

Work under pressure

Job description

ABOUT US

Vutto is a full-stack, phygital platform transforming the used two-wheeler market in India. We combine certified online listings with offline retail experience, in-house refurbishment, warranty support, and end-to-end documentation to deliver a seamless and trustworthy experience.

ABOUT THE ROLE

At Vutto, we're building India's most trusted brand in pre-owned bikes. Were growing fast and expanding our direct-from-customer procurement model — and we need a sharp, detail-oriented sales professional to onboard used bike dealers across Delhi region. If you’ve worked with bikes, know your way around an engine, and want to be part of a fast-paced, high-performance team — this role is for you.

KEY RESPONSIBILITIES.

• Greet customers and understand vehicle issues or service requirements
• Prepare job cards with accurate details of complaints and required work
• Provide cost estimates, timelines, and service recommendations
• Coordinate with technicians to ensure proper diagnosis and repair
• Keep customers informed about service progress and delays
• Upsell additional services, accessories, or maintenance packages
• Conduct final inspection before vehicle delivery
• Explain work done and charges to customers clearly
• Ensure high customer satisfaction and handle complaints professionally

KEY REQUIREMENT

• Good communication and customer handling skills
• Good technical knowledge of two-wheelers
• Problem-solving and coordination ability
• Sales and upselling skills
• Ability to work under pressure in a fast-paced environment

WHY JOIN US?

• Competitive pay
• Exciting opportunity to be part of high paced start-up.
• Great work culture.
• Health benefits
• Flexible work timings