Senior Travel Consultant

Trip Store Holidays; Thane; On-site; INR 300,000 - 500,000; Full time

Job summary

A travel agency in Thane is seeking sector specialists with a strong background in customized operations to manage customer interactions and bookings. The ideal candidate must have experience with B2B & B2C portals, along with strong sales and communication skills. Responsibilities include understanding customer needs, managing quotations, and meeting sales targets. Multilingual abilities and familiarity with travel trends are advantageous. Join our team to help clients realize their travel dreams while representing the brand with professionalism.

Qualifications

• Prior experience in customised operations is essential.
• Experience with B2B & B2C portals and OTA's is required.
• Strong belief in processes and systems.

Responsibilities

• Speak to customers and understand their requirements for the trip.
• Manage quotations and bookings for trips.
• Represent the brand while speaking to customers.

Skills

Communication skills

Sales skills

Customer service

Multilingualism

Tools

MS Office

CRM Software

Job description

• We are looking for sector specialists in Asia, Europe, Australia & New Zealand, and Africa.
• Prior experience in Customised operations is a must.
• Should have worked on B2B & B2C portals, OTA's and DMC.
• Strong belief in process and systems.
• Working on MS office, OTA, CRM and reports
• Multilingualism is an advantage
• Excellent E-mail, communication and people skills
• Efficient negotiation and sales skills Up to date with
• International travel trends and destination knowledge

Roles and Responsibilities

• Speak to customers and understand their requirements for the trip
• Full responsibility for working on quotations and booking for trips
• Represent the brand Trip Store while speaking to customers, be courteous over call
• Ability to convince customers to take the trip with Trip Store
• Able to deliver the assigned targets on a weekly/monthly basis
• Critical thinker and problem solver
• Destination and Tour Operators Training to upgrade the knowledge