Senior Telecalling Officer

Freshersworld; Chennai District; On-site; INR 180,000 - 300,000; Full time

Job summary

Freshersworld is hiring a Senior Telecalling Officer in Chennai to manage outbound and inbound calls, follow up on payments, and meet daily, weekly, and monthly targets. The role emphasizes Tamil communication, basic computer skills, and a positive, learning-ready attitude.

Freshersworld welcomes freshers and provides training; it is a full-time position focused on delivering quality customer service and achieving team targets.

Qualifications

• Freshers or candidates with up to 2 years’ experience are eligible.
• Candidates should have a Graduate degree in any field with no arrears.
• Strong Tamil verbal communication is essential for this client-facing role.

Responsibilities

• Handle customer interactions through outbound/inbound calls.
• Communicate professionally and provide appropriate assistance.
• Follow up on pending payments and commitments.
• Achieve daily, weekly, and monthly targets.
• Maintain accurate call and customer records.
• Ensure compliance and quality standards.
• Demonstrate good communication, negotiation, and customer-handling skills.
• Work as part of a team to meet business targets.

Skills

Tamil language

Verbal communication

Negotiation

Teamwork

Self-motivation

Education

Graduate degree (any field)

Tools

Basic computer systems

Job description

Senior Telecalling Officer Position

Senior Telecalling Officer Department: Collections / Telecalling Employment Type: Full-Time Experience: Freshers & Experienced Candidates Qualification: Any Degree without any arrears candidates can apply

Key Responsibilities

• Handle customer interactions through outbound/inbound calls.
• Communicate professionally with customers and provide appropriate assistance.
• Follow up with customers regarding pending payments and commitments.
• Achieve assigned daily, weekly, and monthly targets.
• Maintain accurate call and customer records in the system.
• Ensure quality and compliance standards are followed.
• Demonstrate good communication, negotiation, and customer-handling skills.
• Work effectively as part of a team and contribute toward business targets.

Candidate Profile

• Good verbal communication skills in Tamil.
• Basic computer/system knowledge.
• Positive attitude and willingness to learn.
• Target-oriented and self-motivated.
• Ability to handle customer conversations confidently.
• Freshers are welcome; relevant experience will be an added advantage.

FAQs

• What are the job requirements to apply for this Senior Telecalling Officer job position? Ans: A candidate must have a minimum of 0 to 2 year experience as an Senior Telecalling Officer
• What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc, Other Graduate
• What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews
• This Senior Telecalling Officer is a work from home job? Ans: No ,its not a Work from Home Job
• How many job vacancies are opening for the Senior Telecalling Officer position? Ans: There are immediate 1 job openings for Senior Telecalling Officer in our Organisation