Senior Style Associate - Brookfield

kushals.com; Bengaluru; On-site; INR 200,000 - 300,000; Full time

Job summary

A retail organization is seeking an experienced Senior Style Associate in Bengaluru to lead exceptional customer experiences and drive sales. The successful candidate will excel in building relationships, addressing customer needs, and managing store operations. Qualifications include retail experience and strong communication skills. This role offers an opportunity to influence team performance while ensuring operational excellence in a dynamic retail environment.

Qualifications

• Minimum 2 years of retail experience.
• Must be between 20 and 35 years of age.
• Proficient in Microsoft Office and basic computer skills.
• Proven track record of exceeding sales targets.
• Experience in customer service and building relationships.
• Experience in mentoring team members.
• Experience handling cash and inventory.
• Proficient in POS systems and visual merchandising.
• Positive attitude and professional grooming.
• Willingness to work varied shifts.

Responsibilities

• Building and maintaining strong customer relationships.
• Addressing customer issues professionally.
• Achieving store sales targets.
• Leading by example in team accountability.
• Drive solution-based sales by understanding customer needs and offering relevant products.
• Focus on higher-value products to increase average transaction value.
• Use upselling and cross-selling techniques to enhance engagement.
• Demonstrate negotiation and objection-handling to convert prospects.

Skills

Customer relationship management

Sales techniques

Problem-solving

Mentoring

Inventory management

Microsoft Office

POS systems

Education

HSC or equivalent

Graduate degree

Tools

POS systems

Job description

Banglorenorth, India | Posted on 01/07/2026

Role Summary : The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability.

Key Responsibilities

• Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather customer feedback to improve products and services while addressing any concerns promptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs and offering relevant products and services.
• Focus on higher-value products to increase the average transaction value.
• Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets.
• Demonstrate negotiation and objection-handling to convert prospects into loyal customers.

Flexibility and Change Management

• Adapt to changing customer needs and share product and customer insight with the team.
• Demonstrate problem-solving skills to address challenges and manage resistance effectively.
• Show learning agility by quickly adopting new processes or strategies to improve sales and service.

Decision-Making

• Utilize analytical thinking to make sound operational decisions.
• Independently manage store operations in the absence of the

Store Operations Excellence

• Prevent shrinkage by closely monitoring inventory levels and
• Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover.
• Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency.
• Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks.
• Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions.
• Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team.
• Assist in training and mentoring new and existing team members to improve their understanding of products and services.

Candidate Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts