Senior Style Associate - BLR Basaweshwar Nagar

kushals.com; Bengaluru; On-site; INR 150,000 - 230,000; Full time

Job summary

kushals.com is seeking a proactive retail associate to join our Bengaluru store. You will build strong customer relationships, tailor solutions, and drive sales targets while maintaining excellent service standards.

Responsibilities include inventory control, cash handling, and mentoring team members. You will engage in upselling, visual merchandising, and ensuring a positive shopping experience across varied shifts.

Qualifications

• Min HSC with 2 years of retail experience or graduates with 2 years in retail.
• Proven track record of exceeding sales targets.
• Experience in customer service and building relationships.
• Experience mentoring team members.
• Cash handling and inventory management experience.
• Proficient in POS systems and retail tech.
• Knowledge of visual merchandising principles.
• Willingness to work varied shifts and maintain grooming standards.

Responsibilities

• Build and maintain strong customer relationships by understanding preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather feedback to improve products and services and address concerns promptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs and offering relevant products.
• Focus on selling higher-value products to increase transaction value.
• Use upselling and cross-selling to enhance engagement and meet targets.
• Demonstrate negotiation and objection handling to convert prospects.

Skills

Sales targets

Customer service

Mentoring

Cash handling

POS systems

Visual merchandising

Grooming standards

Adaptability

Shift flexibility

Education

HSC / Graduate

Tools

Microsoft Office

Job description

Basveshwarnagar Bangalore, India | Posted on 10/07/2026

• Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather customer feedback to improve products and services while addressing any concerns promptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs and offering relevant products and services.
• Focus on selling higher-value products to increase the average transaction value.
• Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets.
• Demonstrate negotiation and objection-handling to convert prospects into loyal customers.

Flexibility and Change Management

• Adapt to changing customer needs and share product and customer insight with the team.
• Demonstrate problem-solving skills to address challenges and manage resistance effectively.
• Show learning agility by quickly adopting new processes or strategies to improve sales and service.

Decision-Making

• Utilize analytical thinking to make sound operational decisions.
• Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning.

Store Operations Excellence

• Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies.
• Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover.
• Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency.
• Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks.
• Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions.
• Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team.
• Assist in training and mentoring new and existing team members to improve their understanding of products and services.

Requirements

Candidate Requirement

:

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts