Senior Style Associate - Nexus Koramangala Mall - Bangalore

kushals.com; Bengaluru; Sur place; INR 250 000 - 400 000; Plein temps

Résumé du poste

Kushals offers a Senior Style Associate role in Bengaluru. You will lead by example, drive sales, and ensure smooth store operations with a customer-first mindset. This position focuses on delivering outstanding service, building relationships, and achieving targets in a fast-paced retail environment.

You will mentor teammates, manage cash and POS processes, contribute to merchandising, and continuously adapt to evolving customer needs while maintaining high grooming and presentation standards.

Qualifications

• Min 2 years of retail experience; HSC or higher.
• Proven track record of exceeding sales targets.
• Experience in providing exceptional customer service and building relationships.
• Mentoring experience preferred.
• Experience in handling cash and inventory.

Responsabilités

• Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather customer feedback to improve products and services while addressing concerns promptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customer needs and offering relevant products and services.
• Focus on selling higher-value products to increase the average transaction value.
• Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets.
• Demonstrate negotiation and objection-handling to convert prospects into loyal customers.
• Adapt to changing customer needs and share product and customer insight with the team.
• Demonstrate problem-solving skills to address challenges and manage resistance effectively.
• Show learning agility by quickly adopting new processes or strategies to improve sales and service.
• Utilize analytical thinking to make sound operational decisions.
• Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning.
• Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies.
• Assist the Store manager in inventory processes, including replenishment, stock takes, and tracking turnover.
• Ensure accurate inventory records and adhere to SOPs; escalate bottlenecks.
• Take charge of urgent situations and escalated customer issues with professional resolutions.
• Lead by example in fostering accountability, goal-driven performance, and ethical practices.
• Assist in training and mentoring new and existing team members to improve product knowledge.

Connaissances

Customer service

Sales-driven

Team mentoring

Cash handling

POS systems

Visual merchandising

Formation

HSC or higher

Outils

POS software

Microsoft Office

Description du poste

Bangalore South, India | Posted on 11/05/2026

The Senior Style Associateleads by example, delivering exceptional customer experiences, driving sales,and ensuring operational excellence with a customer-focused mindset andadaptability.

KeyResponsibilities

• Build and maintain strong customer relationships byunderstanding their preferences and providing tailored solutions.
• Address issues professionally and ensure customer needs are met.
• Gather customerfeedback to improve products and services while addressing any concernspromptly.
• Responsible for achieving store sales targets.
• Drive solution-based sales by understanding customerneeds and offering relevant products and services.
• Focus on selling higher-value products to increase theaverage transaction value.
• Use upselling and cross-selling techniques to enhancecustomer engagement and meet sales targets.
• Demonstratenegotiation and objection-handling to convert prospects into loyal customers.

Flexibility andChange Management

• Adapt to changing customer needs and share product andcustomer insight with the team.
• Demonstrate problem-solving skills to address challengesand manage resistance effectively.
• Show learningagility by quickly adopting new processes or strategies to improve sales andservice.

Decision-Making

• Utilize analytical thinking to make sound operationaldecisions.
• Independently managestore operations in the absence of the Store Manager, ensuring smoothfunctioning.

Store OperationsExcellence

• Prevent shrinkage by closely monitoring inventory levelsand minimizing discrepancies.
• Assist the Store manager in managing inventory processes,including replenishment, stock takes, and tracking product turnover.
• Ensure accurate inventory records and adhere tooperational guidelines to maintain efficiency.
• Follow company policies, work processes, and enforcestore standard operating procedures (SOPs). Escalate any identifiedbottlenecks.
• Take charge of situations requiring immediate attention,including escalated customer issues, and ensure professional resolutions.
• Lead by example in fostering accountability, goal-driven performance,and ethical practices within the team.
• Assistin training and mentoring new and existing team members to improve theirunderstanding of products and services.

CandidateRequirement

• Min HSC 2 years of retail experience/Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targetsconsistently
• Experience in providing exceptional customerservice and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions andinventory management
• Proficient in POS systems and other relevant retailtechnologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts